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Color Set
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67'686 Verifizierte Kundenbewertungen |
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Color de cabello castan̈oEl color no tapa bien las canas y el color se va muy rapido 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Lamentamos que no haya quedado satisfecho con el tono grisáceo de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de Satisfacción con el Color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Agradecemos mucho sus comentarios y la oportunidad de solucionarlo! |
Colour reviewColour is nice, but didn't cover the grey hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria S. - Thank you for your feedback. We're so sorry to hear that your hair colour didn't cover the greys. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Not very good resultI liked in the kit only conditioner nd shampoo,hair color results not impressive 🙃 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi H, Thank you for your feedback. Here at eSalon, we are always striving to improve and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that you were not impressed with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not good!My hair is bright red just at the ends. Not sure what happened as this never occurred before! I been using this product for several years. It actually happened again but it much worse now! I have not heard from you. I had updated my email address today. Sorry about that. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Nothing like the colour requested!Followed the instructions step by step and sent in a photo and description of my desired colour which was an auburn. I specifically said I do not want it red. So now my hair is very dull looking and red - like someone has coloured it with a crayon. I didn’t even take up the offer of a free replacement it’s that bad! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlotte H. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Not sure why, but color was differentI have been using the same color set for more than 2 years, so I do know what my tone looks like after I retouch it every 6 weeks. However, this time I am not sure why the color is different, darker but it didnt cover grays the same way either! So odd! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Melissa, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
UnhappyMy greys did not cover were back within a week and it was way darker than I was expecting looked too black 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatalie B. - Thank you for your feedback! We're so sorry to hear that your hair colour was darker than expected and didn't cover the greys. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Je n'ai pas recu la meme couleurJe n'ai pas recu la meme couleur elle est plus foncee.plus terne. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine D. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration soit plus foncée et terne cette fois. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Cobertura de canasEl último pedido que hice pensé que finalmente cubriría mis canas; después de meses cambiando y cambiando los tonos con la colorista y solo una vez cubrió mis canas. Esta vez quedaron igual a como las tenía y la verdad ya me cansé de pagar por un producto que no sirve para lo que yo necesito. Decepcionada totalmente de la calidad que en un principio era. Por supuesto no seguiré comprando porque ha sido una pérdida de dinero y tiempo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWaleska - Lamentamos que no haya quedado satisfecho con el tono grisáceo de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de Satisfacción con el Color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Agradecemos mucho sus comentarios y la oportunidad de solucionarlo! |
Great coverage. Poor hair conditionI’ve used box dye for years and thought I’d try esalon. Since using it my hair is in poor condition. Now my hair is knotty, tangles easily and my curl clumps are no longer fat and juicy. I’ve tried deep conditioning and a protein treatment with minimal results. This dye is the only new product in my routine. The coverage is amazing and, although darker than I expected, the colour is great. Such a shame 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHazel S. - Thank you for reaching out to us! We are so sorry to hear your hair is damaged after colouring. Our customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |