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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Totally different color than expectedMy color was brown with undertones of red. It came out a very unnatural burgundy. I have reached out to esalon but I cannot find a response back 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Renee, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointingI have used home dyes for the past almost 20 years and have never had such a disappointing result. There was not enough dye provided to cover the lengths of my hair despite me filling out the my hair is very long and thick. I tried my best to evenly distribute it, but it just wasn’t enough resulting in a patchy colour. The colour I chose was a dark auburn, but the resulting colour had a cool almost purpleish tone as opposed to the warm reddish tone I had hoped for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Dawn! We are sorry to hear your colour hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not dark enoughMy roots are lighter than my ends. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Naida, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Erreur de couleurBonjour C été ma dernière commande chez vous; j avais demandé a chaque fois de modifier pour être sur quelque chose de plus roux. Sauf que là je suis plutôt dans les tons marron violet ( bcp moins roux que les précédentes...) Les couleurs sont jolies mais c est pas ce que j'ai demandé. J aimerais savoir ce qu il peut être fait ? Cordialement 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCeline C. - Merci pour votre commentaire. Nous sommes vraiment désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
10/10The instructions were easy to follow & I liked that the kit included everything you would need down to the gloves. My hair felt softer after application, shinier, and I received a lot of compliments on my color. Most of my friends thought I went to an actual salon. Thanks for creating an awesome product designed uniquely to each individual. Will be purchasing again. 8 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Great coverLovely colour left my hair soft and shiny 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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L♥️vLOv the new COLOR, Thnk you so much 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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So happy with the results!After having my hair done at the hairdressers and spending a lot of money a couple of months ago (my natural colour with blonde foliage throughout) I was really unhappy with the outcome and just wanted to return completely to my natural colour. I bought a drugstore hair dye which turned my hair a light coppery red, not what I had in mind! Anyway, I bought from esalon and I honestly couldn’t be happier with the results. I don’t think the colour is far off my natural colour and it’s so beautiful and shiny! It’s so lovely to feel like myself again - I’d highly recommend this service 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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SCAMI think this is scam, they don't have phone Number, I ordered last July 15 until now I have not received my order. I cannot contact them. Beware of this company. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLuvimen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Fast FadeThe greys really started showing again on day 5. I definitely need to try something else. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |