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Color Set
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67'709 Verifizierte Kundenbewertungen |
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Brown not as expectedThank you for making the adjustments I requested. I love purple and wanted it to show. However, dark brown is much too dark for me. It came up BLACK, even though the color before dying was a very light reddish brown and gray. I love purple and want it to show. I think it would look better with only 10% brown and 10% red and 80 % purple. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
DisappointedThis did not cover grey and turned my hair an odd orange color instead of red or blonde under brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
bad dealcolor did not last 4 weeks! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not permanentThe hair color looks good when I initially put it on, but it slowly fades after 4-5 weeks. It's done this 2 times now. My grays start to show up again- and not just at my roots, but the Entire gray strand stands out due to the color fading. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Burned scalp severely & left thick waxy residuecolor OK but thick waxy residue that will not rinse out is not. The pain was excruciating when this stuff touched my scalp. It also had a bad strong odor. I will be sticking with Paul Mitchell PM Shines and Shines XG from now on. It has no odor, better color, no pain, and no residue. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy- We’re sorry that you were unhappy with your initial product experience. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
No Color Change, Waste of MoneyI wanted a light strawberry blonde. As a natural redhead I feel the dye only slightly lightened my hair. It is completely unnoticeable like I did not die my hair at all. I had previously watched a lot of YouTube videos and was super excited to try this product. While I did love the package and all the essentials, I am unbelievably upset about how similar my hair looks to before I dyed it. I feel like I damaged my hair and wasted money with no difference in my hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristina - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
LOVE LOVE LOVE IT!!!!I am a long time DIY at home hair colorist. LOL I loved this product. Went to get my hair trimmed the day after my color and my hair stylist complimented me on it. Did I mention that I love this product! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Change is goodI was already sold on the easy and convenient custom coloring. But nothing beats the ease of changing. I have changed the timing of my color application (and delivery), and this past time I changed my color. I requested a seasonal update and got a color and application made just for me. It looks great and I look great. Love this stuff! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful 😊Loved the color❤️ And the packaging is so pretty 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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This beats paying $200+ for a salon visit!The last few years I've been going to only salons to get my hair done. 9 times out of 10 I was not satisfied with the result. I decided to take matters into my own hands and for $20 to be completely happy with how my hair turned out - IT IS WORTH IT. I received many compliments on it so far. I originally had an ombre and when I dyed over it - fortunately, the ends of my hair were still light! Which is what I wanted. However if you are trying to dye over an ombre to make it one solid color you may need to note that in your order. Thanks eSalon for another happy dying experience :) PLEASE NOTE*** I thought I washed out the color appropriately, but it left half of my hair sticky and greasy. I washed once, and then once more with olive hair. Still kinda sticky. My 3rd wash in the shower, I lathered it up more with my shampoo and then used conditioner - the gumminess/stickiest is now basically gone. So make sure you completely wash it out of your hair after you dye it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |