|
Color Set
|
67'709 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
the best yetthe color is perfect thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
The color was perfectI love the new color, was easy to do 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love the shineMy color gives me a nice dark base with shiney lighter highlights I love it!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
BeautifulWhat more can I say then BEAUTIFUL!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Nothing more to say than, EXCELLENT!I have to removed my previous review, it wasn't good, the first time results were not what i wanted, but someone from customer service contacted me, they were very attentive and worry about my satisfaction. They fixed my color and now, to be honest, i'm so happy not only for the new results in my hair color but for the great customer service. They are fast and ready to respond all your questions and concerns. THANKS SO VERY MUCH! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
FabulousMy hair color order came exactly when I needed it and is exactly the color I wanted. Hard to improve on that! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
A little darkI am very happy with the product, price and ease of application. However the color that came was a little darker than I hoped it would be. It is difficult picking out a color online. But my experience was fantastic. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
It was okThe color I ordered was supposed to be relatively dark with a purple undertone. I used it yesterday and have to say, I'm not impressed. It ended up only being a shade darker than what my color was previously and theres not a single hint of violet-which was the reason I chose that color. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKourtney - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
not what I expectedI followed the questions exactly. I wanted a red hue to my color and I got none at all. I was very disappointed. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCatherine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
First TryThe color was really nice, but my fine hair fell off by the handfuls. Not good. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKay- We apologize that you feel our color caused hair loss.Color doesn't cause hair loss by itself. It can be a variety of things such as new medications, diet etc. We recommend you contact your doctor before future color applications. Since you were unhappy with your results, we have contacted you to offer assistance, per our Satisfaction Guarantee. |