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Color Set
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67'709 Verifizierte Kundenbewertungen |
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Oh my goodness... my color is perfect....I was nervous about trying a different brand than the one I've used for years. I took a deep breath and headed to the restroom. This was easy to apply and I left it on for 50 minutes (I always leave color on longer than recommended to get my stuborn grays). I used the shampoo and conditioner which is included in the beautiful packaging, and they are lovely. They smell so nice and clean. They made my hair so clean and nicely conditioned. I'm here to buy a bottle each, I like it so much. Well that moment you step out of the shower and sneak up on the mirror to peak. It looks beautiful. The perfect shade for my skin tone. It even covered my super stubborn gray temples. I'm so happy and this will be my hair color for life. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent Customer Service!!I have ordered numerous times and have always been completely satisfied with the results. Your personal consultant really takes the time to review your current hair color to ensure you will get the result you are looking for. I have made adjustments and always happy with the results. Great product! The customer service with this company is top notch. Thank you esalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Cover my greyFirst time and did great covering my grey 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Gorgeous custom colorI have never gotten so many complements on my hair color in my life. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still have grayStill have grays at temples. She coated it pretty good there, but still have them 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie - We're sorry to hear you still have grays at your temples. We are adjusting your color for longer lasting gray coverage. We recommend starting with problem area s like temples first to help increase the amount of color your hair absorbs. We look forward to formulating your new blend! |
Dull looking colorI disliked the way my hair looked after three shampoos, I disliked also the way it made my hair feel and look, dull and faded 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenG R. - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Almost perfectI would've given this 5 stars because I really love the color, but just after 2 1/2 weeks after application, my nasty gray roots started to show, and I'm not sure if it's due to my hair growing at a fast rate (which I doubt), or the grays are just very color resistant. Can somebody impart their thoughts as to why after only 2 1/2 weeks my grays would already be showing? I love the color & I love that I can go lighter without it being brassy! Am I just going to need to color more often; and isn't coloring more frequently damaging to hair? Please advise. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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wrong colorwhat I requested was a bright coppery color. What I got was a very deep brown with a hint of red 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDorothy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
too darkthis colour was too red, and too dark has made my hair a dark auburn/ginger colour. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCasey - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Didn't do what was promised,It didn't cover all of my gray hair. Very disappointed! 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaudia - We're sorry to hear your first application didn't cover all of your grays. We make each color from scratch and we're happy to adjust your formulation to better cover those grays! We've added a free order credit to your account and sent you an email with more information! |