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Color Set
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67'709 Verifizierte Kundenbewertungen |
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where have you been all my life ❤️What's not to love! I get fabulous personalized product I LOVE delivered to me. the product is so easy to use, and I'm always satisfied. I've turned my daughter and sister on to it as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the productLove it... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color didn't last!This hair color has almost completely washed from my hair, and it's been a month. So that's disappointing. But I did really enjoy the packaging, personalization, and more. Will try again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good But roots were lightI loved how rich the color looked- however, the root formula was too light, and too red- I corrected it and noted it to my stylist- hopefully next time will be perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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GoodGood gray coverage. Like the color. but only lasts about 3 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorI love my color that the Salon mixed for me, and the absolutely amazing customer service. My only complaint is that it's hard for me to do the dye job, which is my fault, not theirs. Oh, and my hair grows fast, so I have to color it often. 😕 The color is exactly what I wanted, though! 🤗🤗🤗 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Does not workThe product did not cover the gray and did not have any blue in it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRos7 - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Way Darker than ExpectedI'm pretty bummed. I was excited to try this product and used it two nights ago. I asked for my hair to go to beige blonde - they sent me a dark blonde and now my hair is straight up brown. It is way darker and now I've gone backwards and it will be hard to get the lightness to my curls without bleaching my hair. I'm so bummed about this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenna - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Wrong ColorI've been an eSalon customer for over a year and a half. I've continued as a customer because I like how well it covers my gray, is easy to use and the color lasts. However, my most recent order was definitely wrong. The color is much much darker than the shade I usually get, At first I thought, well my pre-color hair is lighter right now because I've spent time in the sun. Waited a day to "get used" to the darker hair. Not liking it at all. I've gotten several comments - not compliments - from friends. This most definitely was a mistake made by my colorist. Very disappointed. I'm pretty sure I will need to have it professionally corrected and sadly this will probably end my relationship with eSalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathi - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
it was okI have been receiving this product for 6 mos. I love the ease of doing it at home. What I don't like is that about a week later my roots and my ends are two different colors. I have done the root color and the end color a few times and I am still not satisfied with the results. The grays around my hairline also pop up after a week or two even with concentration on my hairline with the color. I gave this product 6 mos. and now I'm headed back to the salon :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We look forward to crafting your reformulation. |