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Color Set
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67'709 Verifizierte Kundenbewertungen |
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Love my color!You got it right, red hair is not easy to match but eSalon got it right for me.I will always get my color dye from eSalon because it looks natural and stunning! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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good coverage, lots of complimentsAs with every box color I try, my hair picked up a lot of red. Luckily it looked natural, to the point people would ask me if I had always been a "ginger". Since it looked so natural I decided to go with it and love it, but my initial intent was to go almost blonde, hence the 4 star review instead of 5. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not what I asked forI asked for a slightly darker color or stronger formula for better gray coverage. Instead of that my hair was black after coloring! I have medium brown hair, fair skin and blue eyes. I looked rediculous! I had to go to a salon for corrective coloring! ESalon just can't seem to get it right for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarci - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Please cancel my subscriptionMy hair did not turn out well with your product. Please cancel my subscription now. No more orders sent to me. I will cancel my card if you do not do so. My hair ws almost black from using your product. Terrible 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeslie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs |
Made my hair fall outThe color was not even close to the picture of myself that I sent. I followed the directions to a tee, and clumps of my hair fell out, the color was dark and ashy, I had to turn the fan on in the bathroom because of the strong odor, and my remaining hair is fuzzy and damaged. I've been coloring my own hair for 30 years, and this has NEVER happened before. Disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJodee - We’re sorry that you were unsatisfied with your custom color. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not so greatWhen I use Loreal my hair strands seem to thicken, but not with eSalon coloring. Also made my hair too soft for styling. Not happy with results and won't use again. I am 70 yrs old, so that might be the problem. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorI picked strawberry blond. It came out deep strawberry, no blonde even hinted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoAnne - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
No result but it didn't spoil anythingI expected the color to be lighter. I bought number 8 and I think it turned out way darker. Hardly visible touch up on my natural color. The mixture smelled very strong which would be ok if it worked. I'm glad I used it not only on the roots but on some highlights as well. It blended them a little bit. Now need to figure out how to get desired lightness. Hope I didn't destroy my hair with this coloring that didn't work. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatalia - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Depth of ColorThe color wasn't dark enough to color the gray at my roots. It was the proper tone - golden brown, but not dark enough to color my roots. It looked more dark golden blonde, than golden brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorFirst color match x was great. After that didn't work as color was different and faded easily, 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |