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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Paid too much for black hair.My goal color is wine. It was slightly achieved with my starting order. This time it went on as the right color and at the end of 30 minutes it was black. Not what i want and i would not pay $20 for black. The color is nice. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGwendolym - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Still too blackStill way too dark but glaze helped a little 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatty - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
FriedThis product fried my hair! Made it break off now my hair is 3in shorter this product sucks!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, your service has been cancelled. Again, we apologize that you were dissatisfied with your experience. |
Perfect ColorThis was my first time using eSalon and I must say...I absolutely love this. I have either being doing box-dyes or going to the Salon and spending $200 to get my hair done. I wanted to find something that would get me the exact color I want, for a good price. This... was what I was looking for. They listened to what I needed when I selected my color and gave me a package that was very detailed but also very nicely displayed. I will be going to them again. :) This was perfect. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this colorI am 57 years old and I am not a person that writes that many reviews but I have had soo many people tell me how pretty the color of my hair is and how healthy, have even got my doctor hooked on esalon ,have used store colors for years and will never go back, thank you so much 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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LoveThis color is perfect for me. The application was so easy, and it lasts, unlike other products that fade right away. I was considering not coloring anymore, but this color is so beautiful I'm going to keep coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color matchMy hair came out exactly how I wanted it! It looks silky, smooth and beautiful! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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HappyJust want to thank you. Love the color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not for 4c hairThe product was easy to use and follow. My gray/ white hairs took the dye but the rest of my hair didn't. I am AA with 4C hair not made for this type of hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnida - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The process and applications was great but color was wrongI loved the package and the quick time frame on which it was delivered. Directions were easy to understand and the personal touches were nice as well. Everything I needed was there. The application was easy for a DIY product and not a lot of mess. As I started putting the color in after a while I noticed it wasn't lightening as I expected. The color in the bottle looked good before and after mixing. My only complaint is that I didn't get the color I wanted or expected which I wouldn't say is a big deal based off everything else but that was the purpose for the purchase. I would rate a 5 If I got the right color or if I felt that the picture I included and the notations to my stylist were really taken into consideration before shipping my product. Overall my hair feels healthy, looks healthy and I loved the shampoo, conditioner, brush, stain remover and even the protective gel smelled great. I will give it another try and hopefully get a closer color to my request(fingers crossed). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChanel - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |