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Color Set
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67'726 Verifizierte Kundenbewertungen |
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custom colorI had to adjust from the original because it was too dark. Now it's perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not what I expectedI was so looking forward to using this product . . . . to say the least it was a disaster! The whole process was messy, time consuming, stunk, and the results were not at all what I was hoping they would be. My hair was intended to be a dark golden blonde. I now have the color of dirty river water. It made a total mess of my long hair to the point where I've had to literally soak my head in conditioners and masks to help overcome the dryness. I've never had this many issues with coloring my hair before; never had to deal with the aftermath of expensive conditioners either. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color washed right outThe color would have been correct for what I ordered. However, the color washed right out. The roots, since they were darker than the ends, stayed a bit longer. Did not last 10 washes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
TERRIBLE EXPERIENCEI'm extremely disappointed with how this turned out!! Immediately when I received the box, I opened it only to find out that one of the bottles had leaked out into the plastic container. I still decided to move forward, which was a huge mistake. I was looking forward to this since I'm a professional and can't stand the amount of time it takes going to the salon, let alone the cost. I asked for an ashy blonde color, my roots ended up bright orange and the remainder of my hair turned a blonde / green color - my ends were green!! I ended up having to go into the salon and sitting there for 3 hours. $300 later, they were able to somewhat fix it. It was a terrible experience, I'm extremely dissatisfied. Michelle Becker 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Covered My Gray!My color was easy to use, less irritating on my scalp than other at-home color, and completely covered my resistant gray! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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AmazingI got a perfect coverage. Thought it would be harder but it is so easy. Grey hair is gone and I got a new vibrant colour. Don't be afraid, you got this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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..hair color ...Great color. Matches my hair color perfectly. Covers up grays well leaving my hair healthy looking.! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color!After having my children my true hair color turned very blah. I have asked for a rejuvenation of my color many times from salons but they were never able to help with the color they applied. What I received from esalon was the exact color I wanted. I truly appreciate you giving me back the hair of my youth! I get so many compliments on my color now. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best coloringI love this product. The color hides my gray longer than any other color I have used!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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e-Salon servicesI love my color, looks so natural. love having a professional colorist, make my own color and have it delivered to my home, so convenient and great results. Thank you e-salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |