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Color Set
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67'709 Verifizierte Kundenbewertungen |
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J'ai été déçueLe coffret est très beau et le site est vraiment bien fait J'avais hâte de recevoir ma couleur Contrairement à la garantie de livraison rapide j'ai attendu presque 2 semaines. Ensuite par rapport à la coloration, mes cheveux blancs sont réapparu après 2 lavages...et il y a une différence entre les racines et les longueurs. Je n'ai pas trouvé de différence avec ma couleur initiale ni de brillance ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaire T. - Merci pour votre commentaire. Nous sommes sincèrement désolés pour l'attente de votre commande et que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
You were rightI was concerned that the color was going to be to dark. Polled my friends and coworkers and they all insisted it looked like my natural color. Thanks! 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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My grey at temple rootMy grey on this part of my head at temples is impossible. It won’t take. I’m not giving up though. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Didn't workMy grays must be resistant to this color line. It didn't take. The odor is so strong, I had to shower with the shower door open and a fan in the bathroom. I'm sorry. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color changeThe 1st shipment that I received the color was great. The 2nd shipment which was supposed to be the same came out black. I don’t even know what to do with this color. I am going to have to pay a stylist a lot of money to fix this. I’m canceling my shipments. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
LoveColor was great 5 von 9 Personen fanden diese Rezension hilfreich. Du auch? |
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ConvaincantJ'ai procédé à l'application en suivant les conseils inclus dans mon colis. La couleur est vraiment très belle, plus un seul cheveux blanc visible! Mes cheveux sont très doux comme revitalisés. Seul tout petit bémol: un peu long à rincer mais le résultat est vraiment top! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ParfaitC’est exactement la couleur que je souhaitais Merci beaucoup d’avoir ajuster ma couleur suite à ma 1ere commande 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The experience of having a professional colorist develop a salon experience butThe experience of a professional colorist helping you color your hair in the comforts of home giving you a salon look was awesome . I am giving it one star only because of the actual hair color itself. My hair came out very light and red on top where my grey is This occurred after each application. I only did 2 months but after second round my hair was still light and red . I hated my color so much. They did honor the free hair coloring as promised if one isn’t satisfied! . This is a great company , very helpful customer service. I Will update after my next hair session hopefully it will look great 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaJuan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We look forward to your future feedback. |
This order was horribleThe combination of this dye and the light set completely fried my hair and turned it damn orange!!!!!! Every other order I’ve gotten was great, but not this one!!!! That’s enough to make me never want to come back again!!! So mad!!!!! 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTrista - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |