|
Color Set
|
67'726 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
MIXTURE SEEMED OFFMy last purchase did not seem to take very well. I just colored my hair on 11/22 and it is back to it's brassy, golden color rather than the chocolate brown it should be. The coverage in gray was not as well as previous coloring and I left the color on for 15 minutes longer than I typically do. Not sure what happened but I just wasn't pleased with the results this month. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKristi - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Dried hair and barely any coverageI followed the instructions to a T, and once I washed it out and conditioned my hair, it was super dry. I got back in to condition it again and thankfully it helped a bit. I learned my coverage wasn't that strong and didn't cover all of my grey like I'm used to. I was super upset to see this didn't work for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJenn- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Guaranteed to destroy your hairI cannot begin to describe how painful the chemical burns on my scalp were from this product. I am no rookie to at home or salon hair coloring but this takes the cake for bad hair experiences. I HAD long beautiful hair to the top of the small of my back. I was looking to get close to my natural dark brown and let it grow out as gracefully as I could. My roots are a completely different color than the rest and as I mentioned earlier...my scalp has chemical burns. My hair is destroyed. It was brittle and breaking immediately following using this product. I went to my stylist and begged to have my hair saved. It's now 6 inches shorter. Totally fried ends and damaged the entire way up. Now that my body is healing, I only have damaged hair and a peeling scalp to show for my super discount deal from eSalon. If you like your hair go to a real salon because sometimes the cheaper product is just a cheap product. UPDATE: eSalon emailed an intent to refund my purchase, much appreciated and extraordinarily timely, then replied to my review claiming an allergic reaction. Unfortunately, chemical burns are not the same as an allergic reaction or sensitivity. I'll leave things at that on this particular topic. Although I will never recommend this low quality product line after such a horrid experience with the product, I will give credit where credit is due as eSalon was on the ball with a refund and return comment to my review. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
DisappointedThe first time I bought the product was very good, but this time I'm not satisfied at all, first the higher price only for the roots and apart I had to pay taxes. My gray hair was not covered, even following the instructions. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNancy - We apologize for the confusion regarding the price of our color. According to our records, you used a coupon with your first order for $12 off your first order, which is why the second order was more expensive. We're sorry to hear the second order didn't provide the same level of gray coverage as the first. We'd be happy to send you a complimentary reformulated color that should grab onto those grays like before. Look for our email for more information. |
AwesomeI loved this 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Perfect!!!I absolutely LOVE my color. It looks exactly like my natural hair color!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
LoveColor gray very well which is what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love love loveI asked for a slightly lighter color this time and it was perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great colorI love the color very much, It's very nice golden blonde. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Long lasting colourLove this product, I usually go for colours with a lot of red in, which tend to fade quite quickly. I find that this product keeps the colour right through to when I need the roots doing. Would definitely recommend, worth the little extra money than other shop bought hair colouring packs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |