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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Not brightThe color was dark but not bright. I have a picture of what my hair looked like after my first order with you and i loved it. Have not been able to get that color again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Misleading Subscription ServiceThe color product was good, however they were misleading about signing me up for a subscription service. I am typically very detail-oriented and I rarely miss this type of thing. When they asked for the frequency of my hair color, they seemed to be asking if I wanted semi-, demi-permanent etc. They were not clear or up front about the fact that I was being signed up for a subscription service. The product is fine, but do not be misled that this is a subscription service. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - We truly appreciate your feedback and apologize for any confusion. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. Please let us know if there is anything else we can do to help! |
Still too dark, maybeWhen I follow the advice to bring the color down thru all my hair for the last 5 minutes, I come out a brunette with very subtle highlights on the bottom 2/3 of my hair. The color might have been OK if I'd just done my roots. See pictures. 1 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCoby - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Great customer service!The color I originally picked out (intense blonde red) was too bright for me, so I called customer service and not only did they send me an entirely new color free of charge, but they threw in a $15 hair repair mask (because I had to strip the red out) for free, and even shipped it at no charge. I have recommended this service to my friends and will DEFINITELY order again. I love my new color too (medium blonde). 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing colorThis hair dye has an amazing color. It’s exactly what I wanted. Even when going to the salon, stylist could never get my color right. It’s absolutely incredible how an online salon can get the perfect color match with only a photo and a few questions to answer. Thank you eSalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this product!The color is great! The instructions are easy to follow and the end result is wonderful! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It really works!Everything they say about their color is true! Everything they say about how easy it is is true! I'm not certain I'll step back in a salon again for color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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really afraid it wouldn't match my rootsBoy, was I wrong. I first did a strand test because I was sure that the color would be way off. How could you possibly match my color from a photo and questions I answered. When I saw the result of the strand test I was very surprised at how well it looked, so I dove in and did all my roots. WOW, it turned out fabulous. I few days later I went to my stylist for a cut (she has been coloring my hair for about three years and I needed to cut down on cost) and she also couldn't believe how well the color matched and what a good job I did of getting all the grey. She had never heard of esalon, but I'm sure she is looking into it. Thank you so much for helping me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Easy to follow instructions!The kit contains everything you need for the entire process, making it easy to follow directions. The color is great and you can have it adjusted if you are unhappy with your results. The shampoo and conditioner leave your hair feeling very healthy, shiny and light. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great lasting color with shineLove the shine and color that comes through and covers my gray! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |