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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Love itThe color is great I get alot of compliments and I love the way it seems to revive my hair to look shiny and healthy, the ingredients,are so much better tgen store bought and the color lasts longer. I just do a,quick root touch up in between with store bought my only improvement would be if a small bottle of root touch up came with the poduct. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved the coverage , color too DarkI was very excited to try this hair color. It covered my gray hairs beautifully like at the salon and who wouldn't love that it was so easy to do. .However the Dark Brown I ordered was way to dark on me looks almost black. My husband likes the color on me. but I think I will need to do some adjusting to this color to get it correct for my taste. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichele - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love itI have been trying to get the right color. I have changed it several times.The colorist has tried to do as I ask but when my hair is in the sun it looks very red, which I do not like. I think I finally have it. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product. Dislike the new color bottleI love your product. Have used it for about 2 years now. You recently changed the bottle that the color concentrate ships in. It is very hard to open. There is no hand grips on the bottle lid and no barrier between the concentrate and the lid. This allows for the concentrate to leak out some and seals the lid on tighter. However, it also makes it almost impossible to get off. The last two times I have received my order. My husband has had to use pliers to open the bottle for me. This has caused the lid to break. He now knows to be careful not to spill any so as not to stain things. The old bottle at least had a barrier to help prevent the solution from leaking out. Please do something to fix this problem. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Was hoping for better resultsIt was easy to use and packaged very nicely. However my color was off. I wanted slightly darker Mahoganey brown. I got slightly lighter brown hair that's copper. I'm sad that I'm stuck with this through Christmas. I sent a pic in, I gave a statement, and I chose a dark color through the prompts so I'm not sure how I could have been more clear. It's upsetting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
coverageColor did not cover completely over grey 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTina - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Colour doesn’t lady as long as it used to.I’ve been an e-Salon user since the start. I loved that they custom matched my former Paul Mitchell salon color exactly. I live the auto shipping and customer service when I travel. The last 6 months or so I’ve noticed my color fades after 2-3 weeks when it used to last 6-8. I shortened my delivery interval but I have fading too soon in the cycle. Have you changed something in the formula e-salon? If so- go back! Please. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleIt was a horrible experience!! First my color was supposed to be medium golden, it ended up to be around dark brown. Not only that when it was time to wash it off, my hair kept getting glued together as if I had poured a gallon of glue on my head. I started to worry by this time I had shampooed my hair 3 times and my hair kept getting worse and heavy, I literally thought my whole head of hair was going to fall out. Then I remembered I had my Aragon oil and decided to put several drops into the shampoo then started washing for the fourth time. Thank God that seemed to do the trick, my hair started to come undone. I had to wash my hair with the oil for about 6 more times until finally normal. In all I shampooed my hair 10 times in order to get rid of the mess this product left!!! Never again!! And my hair is way past my waist, I really thought it was going to fall out. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrene - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Made for me? You got that right!Perfect. Perfect match for my complexion! My eyebrows don’t even argue with it! If it lasts until my next shipment gets here you can count me as a lifetime customer! Thank you. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!!My stylist asked me what I've been using. I showed her. She couldn't believe what quality products I was getting. She gave her blessing!! Saving $$ is a huge plus while using great products. Thank you eSalon!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |