67'642 Avis clients vérifiés |
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I’m shocked!!I was a little worried at first as the colour for my roots seemed so much darker than the colour for my lengths. My hair is PERFECT! I can’t stop looking at it. So so silky and has a gorgeous shine too. Wish I did this ages ago! 10 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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Not badThe color came out okay. My midlengths and ends were a light strawberry blonde and the roots were a coppery red. The tint rinse helped even it out and blend the color seamlessly. 9 sur 9 personnes ont trouvé cet avis utile. Et vous ? |
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Color matchMatch was perfect. My hair feels better and thicker. Will purchase again and get a shade darker for Fall. Highly recommend. 6 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Great color, full coverageColor turns out full and rich, love this product! 6 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Richtig schön gewordenDanke für die Farbanpassung und die tolle Farbe 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Mittel braunSehr schönes Set, es macht Freude, es zu benutzen. Ich habe es vor langer Zeit bestellt, aber jetzt benutze ich es erst. Mir gefiel die Farbe, sie deckt graue Haare ab. Ein Minuspunkt ist der hohe Preis. Ich weiß nicht, wie lange die Farbe hält und wird abgewaschen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Totally different color than expectedMy color was brown with undertones of red. It came out a very unnatural burgundy. I have reached out to esalon but I cannot find a response back 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Renee, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointingI have used home dyes for the past almost 20 years and have never had such a disappointing result. There was not enough dye provided to cover the lengths of my hair despite me filling out the my hair is very long and thick. I tried my best to evenly distribute it, but it just wasn’t enough resulting in a patchy colour. The colour I chose was a dark auburn, but the resulting colour had a cool almost purpleish tone as opposed to the warm reddish tone I had hoped for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Dawn! We are sorry to hear your colour hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not dark enoughMy roots are lighter than my ends. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Naida, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
10/10The instructions were easy to follow & I liked that the kit included everything you would need down to the gloves. My hair felt softer after application, shinier, and I received a lot of compliments on my color. Most of my friends thought I went to an actual salon. Thanks for creating an awesome product designed uniquely to each individual. Will be purchasing again. 8 sur 8 personnes ont trouvé cet avis utile. Et vous ? |