67'642 Avis clients vérifiés |
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Dull and lifelessI wanted some of the brassiness to go down and what the result was is a very dull grayish brown looking color. I had actually noted that my first color was probably the best and to go back to that one. I do not recommend ASH to anyone that is a light blonde. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Julie, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
EXCELLENTEasy to apply even coverage, covers greys, long lasting. Many compliments, received on my hair colour. It looks natural and I am so very pleased I gave this product a go. I did have to tweak the colour, second time around as it was too warm a tone but this has been done and is now just right for me. Instructions are brilliant and the guidance and product gives you the ability to benefit from a more professional finish. A big thumbs up from me !! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Nice colorThe reason I gave a rating of 3 is because the color only lasts 3 to 4 weeks. I was hoping for at least six weeks. Doesn't cover gray 100 percent. Positives are good customer service and everything needed is in the box. It is pricey because you have to add shipping cost. Honestly I get the same coverage from Clairol's nice and easy at half the price. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AufhellungIch habe meine Farbe aufhellen lassen, das Ergebnis ist super geworden! 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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HaarIch bin sehr zufrieden mit Ihrem Produkt. Benutze es nun schon über ein Jahr und meine Haare sind wunderschön geworden. Danke. LG Andrea 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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ColorHi, The color I chose is not covering my gray hair. Is there a way you can do something about it. I love the ash brown, it’s not too hard on my face, but I need my grey hair covered. Thanks for your help. Sincerely, Eloize 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEloize - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn't cover grayI love the color but it didn't cover my gray hair this time. I did everything the same. Mix together applied for 30 minutes. Rinsed used your shampoo and conditioner. Help After being contacted by esalon, I am very satisfied with the customer service. Way to go esalon! Now 5 stars 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Brilliant will always use!I am in my 30s never coloured my hair before, had lots of greys coming through, was very nervous about dying my hair as I love my natural colour, I sent a picture and explanation about my natural colour- the colourist got it spot on - everyone has commented how it looks like my natural hair colour! And covered all my greys! The instructions were easy to follow, all the kit included was great! I will always use this to colour my hair- amazing results - hair felt glossy after the treatment and following hair washes as well! Love it! 14 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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Customized perfectionWhat a great way to get a professional color for such little cost. My e-salon consultant was helpful, and responsive when I had questions. The packaging presentation was a total surprise! I felt very special seeing it so personalized! I’m loving my color and I am saving hundreds of dollars. Thank you 7 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Great home kitI loved that the products were personalised with my name on them. The instructions were easy to follow and I loved the little sticker that held them on the wall. The kit was really good, with 2 pairs of gloves and I needed and used both pairs. The colour was really lovely and I am pleased with the results. All my greys were covered well and my hair looks and feels healthy. 6 sur 6 personnes ont trouvé cet avis utile. Et vous ? |