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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Love the color.Quite impressed with the package and plus a very good deal. I would highly recommend eSalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I'm so in love. ♡♡I tried lots of store bought hair color products, but I all ended up being so frustrated, go to the hair salon many times but it's always giving me headache whatever ingredients or color formula they made. Until I found eSalon and from there it's makes my hair back to life!! Bouncing and Shine!! :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very satisfyingI expected the color to be a little more lighter, but I love the fact that it was very easy to handle, and it covered all my greys!! Loved the smell of the shampoo & conditioner and that it had plenty in one packet. I'd like to adjust the color on my next order but overall it went really well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Coverage/ColorThe color is perfect but it isn’t covering my grey spot as well as the first formula. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The color was not what I expected.I received the first purchase and did the hair the color was slightly darker than what I wanted but lightened up after several washes. Received the second purchase and it turned my hair way darker than I liked therefore I will not be buying again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Customer Service is most unpleasantProduct was supposed to be here according to tracking four days ago. They know that it isn't here and told me to wait 3to5 more days to order another one. Or have another shipped to me and IF the original order gets here, I can send the other back. At my own expense,no doubt. Thanks, but no thanks. That isn't customer service. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our customer service department. We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help! |
process vs outcomewhen I look at the results and how this color actually works with my gray roots as they grow in, I'm stunned. But the process of trying to get the product out of my hair and off my scalp is long and frustrating and I always find spots where the product is still glued to my hair later. This process makes getting to the outcome less satisfying-I don't look forward to the next treatment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not the color I wanted, but delighted by the serviceMy hair is not the shade I wanted, but the dye job doesn't look unintentional. It looks good, it just isn't what I wanted. That's worth taking off one star, but I wouldn't give it under 3 stars if you paid me. Scented skin protectant and TWO (2) PAIRS OF GLOVES, alone with a stain remover wipe (which I always forget to buy). And although I had doubts about the shampoo/conditioner because of how thin the formula is, I got compliments about how soft my hair was from my boyfriend that night! All in all, I'm willing to stick around and see if we can't adjust the color, because the service was amazing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuby-Ren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OMG!!!I could not get over how well my hair turned out. It was gorgeous and received a lot of compliments. Not only the color but the texture of my hair was healthier. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic!Great coverage on my gray roots! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |