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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Nothing SpecialFirst, I would like to state that I love that the dye came with guard and remover. I rated the product an extra star for that. Secondly, I have long, thick hair and received more than enough product which was great. However, The shampoo they provided seriously sucked. I washed my hair twice with it (using up the entire package) and it removed nothing from my hair. My hair still had as much dye in it as when I stepped into the shower. I began to freak out a little and think I wasn’t going to be able to get this gunk out of my hair. I then used my own shampoo which worked a million times better at removing the dye, although I still had to wash 5 more times. I ordered Soft Black with blue hues (my hair was dark brown). The stange thing is that my medium brown roots remained way lighter than the rest of my hair. My roots are now a dark brown whereas the rest of my hair is now black (no blue hue). I’ve very disappointed and will not be repurchasing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Dried out hairI Absolutely loved the color. It was exactly what I wanted but after dying my hair with it my hair felt extremely dry and unmanageable. It is so dried up that i could not even comb it out. My hair was not like that until i dyed it. Very disappointing. Now idk what to do about my dried out hair! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAzelia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great idea, not quite rightI love the concept. The marketing and packaging is all top notch. Unfortunately, the main product didn't work for me. I followed the directions exactly, and my roots were barely colored. I indicated that I already have permanent color on my hair, what I received didn't even touch it, or my natural hair at the roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCyndi - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Love the color!Thanks, the color is perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love It!!I love the color they designed for me, my hair looks natural and is so soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color!!I loved how this color turned out! The instructions were so easy to follow. I've already received so many compliments on my hair. Recommending eSalon to everyone! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Compliment RE: Customer ServiceMy card needed to be updated and I asked several questions. Ms..Raeven was professional, knowledgeable and was an excellent representative for this company. Should anyone need customer service give her a chance to provide excellent service. She will “whow” you as well! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Just What I Wanted!I just saved $200 salon fee for color correction. The color is fabulous, my hair looks healthy and shiny. Have shampooed four times since color and the color is still shiny and fresh. Lasting longer than any store bought product. Wonderful, can't handle all the compliments I'm getting! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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eSALON is the BEST!!! 👍🏼I ❤️❤️❤️ My new haircolor with highlights!!! This is EXACTLY what I wanted!!! Thank you to my Colorist Jennifer and eSalon!!! 👍🏼 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Just as I wanted, perfect matchLeaves my hair looking fresh and the color is just as I requested in my photo and description 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |