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Color Set
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67'726 Verifizierte Kundenbewertungen |
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NOT what I asked for, NOT happy at allThe color I previously ordered was not what I had asked for, I was sent brown & purple. I had asked for black with a purple overtone/highlight. Since using the hair dye you folks sent to me my hair has been falling out in clumps, when I brush my hair I now have to sweep/vacumn the floor. I'm really terrified that I may go bald. PLEASE DO NOT SEND ME ANY MORE OF YOUR PRODUCT 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I like Cover but hate that it did not cover greysIt did not cover my grays again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
NEED NEW COLORI LIKE THE THAT BUT CHAGE COLOR 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedThis is the fourth kit I have used. I am a medium golden brown and esalon has, up to this point, done a great job matching my color and covering my gray. I use the kit each time first on my roots and finish all over, following the directions explicitly. This time my golden brown is gone and darkest monochromatic brown (almost black) is what I am left with. I am so very disappointed because esalon’s formulation is the first color that really stays in my hair - so that means I am really stuck with this color for quite some time. It is harsh looking and not at all near my natural color. I look like a gothic vampire and it’s NOT Halloween. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnemarie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ExcellentColor really last! Products are great and definitely worth the money. Customer Service is absolutely outstanding!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic !Absolutely love this product. Definitely a salon finish but not salon prices. Highly recommend x x 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice hairI love my color! I especially love doing my hair on my time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colorThe color looks great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great ColorVery nice color. Came out exactly the right shade. It blended very nicely with my old hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorVery pleased with the results. Color is lasting great between treatments. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |