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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Med Gold BlondeI like a lighter blonde shade in the summer & dark blonde in the winter. The 1st time I ordered, I could only get a dark blonde color. I called, sent a picture & was told to send it back & was sent a lighter color. My hair is super thick & shoulder length so it takes 2 boxes to color. The lighter color was great. My only complaint is it didn't color my grey hair. I worked it in on my grey hair & roots 1st & really took extra time on the grey hairs. My 1st review through email about the coloring not covering my grey hair & was told I probably didn't pay enough attention to that area. As I started writing this review, I see the 100% guarantee & it being on Esalon, I was not once offered my money back or more color. I probably won't order again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarci - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
disappointing hair color and kit conditioner ; Great Get Lifted Root Hair SprayHair directions great and followed them exactly. Hair color turned blonde highlights and all hair red and did not cover roots. Conditioner did not moisturize hair. Very disappointed. Good customer for this company. Thank you. I also purchased three piece set for. volume. The Get Lifted Root Spray is awesome. My thin hair once again looks full and thick and youthful. Will definitely order it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVivian - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
No gray coverage and no options to improve gray coverageI was really happy with my previous orders and gray coverage until the last order that didn't do a good job. My grays were died but they started coming out faster than my hair would grow (every time I took a shower the dye came off per say). I called to ask if there was gray coverage in my formula or if they could improve it and the only option I received was to make my formula darker. I do not want my hair to be any darker as the current formula is already darker than my natural hair color. So disappointed that I actually have no options to fix this and keep my natural hair color. I guess I have to go back to the salon since this company is no longer competent in my case. I say this because to my surprise the color expert I spoke to suggested to go to a salon to get better results. Can you believe this? Don't know how to respond to the message below. I did TRY to work with one your Color Experts and the concern above was not resolved. I got the answer I explained above. Don't know what she said on her notes, but what I explained above is the answer I got. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itI absolutely love the color. This is way better than any boxed coloring kit. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Awesome job at covering grey!Awesome job at covering grey! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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First time userI've been colouring my hair for over 25 years and moreso now with my grey. I've used a salon and store bought over the years. This product was as good as salon for way less money. The colour is very rich and glossy and covered the grey nicely. It was easy to use and convenient getting it delivered to my door! I loved the extra tools I ordered like the cape and mixing bowl. I'll keep using it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color at a great priceI love the color, not at all dull or monotone. Easy to apply and the package comes with high quality products, such as 2 pairs of gloves, to make application easy. As good as my $200 professional color, and much easier on my bank account. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Roots renew.Was time for my roots to be done after using 1 bottle of color. Was perfect and simple. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not badNot bad hair dye. The color turned out awesome. I can see what some people say about the waxy feeling but after shampooing and conditioning my hair felt great 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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What I love about e salonI love their products I'm never disappointed my hair is in great shape I love my color they do a wonderful job! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |