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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Damaged.Upon opening box, one of the developers had spilled all inside the box. Everything was soaked in developer. Also did not receive color application brush. For first time user I'm very disatisified! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheila - We truly appreciate your feedback. Upon reviewing your account, we see that a Color Specialist has emailed you to resolve this matter. Please let us know if there is anything else we can do to help! |
Color faded fast to an orangey BrownMy greys are still grey and the brown faded to an orangey green (didn’t think that color was even possible). Won’t be ordering again. I wish it would have worked because I hate spending tons of money at the salon but I guess it’s worth it to not have it look this bad. Going to salon for a fix tomorrow. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all the colour I wanted, but everything else is fabulousThe product is really easy to put together and apply. The packaging is lovely, and I loved all the extras. However, I wanted to go more ginger, I had some baylayage already. I now have an even mid brown tone, all my highlights have gone, my hair is as dark as my roots all the way down, and still no ginger, not even Auburn. As I say, loved the service a d packaging, but will not be using again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover greyVery disappointed in results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLouise - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
LovedPerfect color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Changing My Colour ChoiceI was really impressed at how quickly the colourist came back when I asked about lightening my tone. It had come out very dark that I wanted. I sent a photo of it and they were great - suggested that they could change it and what I could do to lighten it without using chemicals so that the lighter tone would look it's best. I sent a photo a couple of weeks later to show my progress and they sent the new shade. I love it! it's so beautiful. Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom Color SetLove the product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color was much more brilliant.I liked the darker color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colorI really like my hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair looks alive and grays all covered!I just colored my hair yesterday with my customized kit and I am very pleased with the color that came out. It wasn't as light as I thought it would be but it has completely covered my grays and made my hair soft. The scent once rinsed out isn't as potent as other hair dyes I purchase over the counter. I had some previous lighter hair on my ends and it completely covered it. I do think they should provide a bigger bottle of shampoo and conditioner to use a second time or more since I have very thick long hair. I look forward to see how long the color will last and possibly purchase another color next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |