67'740 Verifizierte Kundenbewertungen |
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Too expensiveIt’s no different than the one I get off the shelf at Walmart 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AWFUL - FRIED my HAIR!AWFUL - Fried my Hair and turned it orange! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenM. S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Read the fine printIf I could put 0 stars I would it is definitely in the fine print that they will charge you monthly or very three months they do not let you cancel your order until it gets shipped to you and you then have to return it and wait ten days for a refund this is the most frustrating customer service I have ever had to deal with. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTrinity - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still doesn't cover the grey for too long!It did make my hair feel good and soft and the color was perfect but I am only 2 weeks out from doing the color and the greys already showing. Disappointed it didn't last any longer than box stuff you can buy at the store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Great coverageI have ALOT of gray hair. This covered all of it. The color I received was exactly what I wanted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fixed my color!I went to a salon and paid $90 to have my hair colored from blonde to a darker shade. I left with a green tint. I was told that would fade. It didn't. So I purchased a nice Auburn color to contrast against the green. eSalon sent it quickly and the packaging was amazing! The color was great and I am much happier! My only complaint is that I wish there were 3 pairs of gloves, one for each step. Other than that, I'm completely satisfied! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great Rich ColorThis product covered my gray and produced a beautiful rich color that looks so natural. I am totally satisfied with my color selection and the product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic!I love my new color and I love ESalon! It’s so convenient and easy! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom ColorThe color is easy to apply and beautiful. My colorist has been very responsive when I did request she change the color slightly and she was spot on. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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LOVEI went to the salon today. The girls all were looking at it and touching it. They were very impressed. I love the color, the gray coverage and that it stays vibrant between treatments. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |