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ColorThe color colored the gray but it was darker than I wanted. I will order again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tres decuJ ai fais ma coloration j ai les cheveux rose et complement abimer. Je suis extrement Devi et choquer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah A. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Not the color I orderedThe color has not purple hues in it. It is completely red and brown with no violet so diasappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMykenna, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVE!I’ve been using Esalon colours for a few months now, I asked for my most recent colour to be made darker which was done perfectly for me. The application is easy with very clear instructions, I love how the colour bottle has my name on it and all of the extras such as stain guard/remover and the gloves come in nice packaging. The gloves themselves are really high quality and you get two pairs unlike most at home colour products. My colour never fades, I dye my hair every 3 months to cover grey which it does an amazing job at. My hair is mainly grey now and there is no root glow when applying root touch ups, it all blends superbly. I can safely say, budget allowing, that I’ll never move away from esalon colours for all of the above reasons! Thank you 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectExactly what I wanted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Très satisfaiteJe suis très contente de cette découverte de site ( Esalon. Merci beaucoup pour vôtre magnifique travail et sérieux , j’avais beaucoup de mal à avoir une couleur marron, marron chocolat, on a fait un premier essai et quand ça a rien donné le contact et le retour du produit était très facile, ils m’ont renvoyé une nouvelle couleur et la! La surprise, ça commence à se voir , le roux commence à partir, peut être que la prochaine va être nickel 👌 Encore merci 🙏 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Unfortunately didn’t dye my hair very wellLeft my hair dry didn’t take very well bit disappointed really 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sian! I'm sorry to hear you didn't like your color. Please check your emails, we got back to you to help you further. |
Perfect shadeThey matched my current shade well and it was easy to follow the process. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice, but not the results I wantedThe packaging was eye catching and even fun to open. The instructions, which I followed to a T, were very clear and in easy-to-read print. The shampoo and conditioner had a pleasant smell. Everything was delightful until my hair dried, and I could see that the color was not the warm golden blond that I was hoping for and have obtained from other brands, but rather ash blond, or what we used to call "dishwater blond." I'm trying to find where in my online account to cancel. Not easy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Tiffany, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love this product!This product is so convenient and easy to use. The color stylists are great! I would recommend this company to anyone 8 von 8 Personen fanden diese Rezension hilfreich. Du auch? |