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Color Set
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67'642 Verifizierte Kundenbewertungen |
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AwfulI finally got round to using this, I need someone to help me so had to wait until someone was available. It has only covered some of the greys, the ones at my parting are still very much grey. It has not changed the colour on my lengths at all. I ordered a chocolate brown, but my hair has the same reddish brown it had before. My hair feels like straw. I won't be using again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Amy! I'm so sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Thank you for completely ruining my hair color!Dear eSalon Team, Are you kidding me?! Thank you for completely ruining my hair color! Despite my clear instructions by sharing the shade numbers from my hairstylist and the two pictures I sent, you somehow managed to send me colors that are TWO SHADES DARKER than what I requested. Do you have any idea how infuriating this is?! I've spent MONTHS working with my stylist to get my hair to the perfect shade, and your incompetence has destroyed it in just ONE HOUR. I demand the following: - A FULL REFUND for the incorrect order immediately. - A REPLACEMENT COLOR that matches my original request, so I can try to fix this disaster and get my hair back to its previous shade. Sincerely, 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarijana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Made my hair so dryColour was to light, tried to go back and change my options but it wouldn’t let me. Biggest issue was how dry it made my hair, never had anything like it. Felt like straw while washing out, didn’t like that I could only have the option of purchasing when I wanted, instead was only given the option of continuous purchasing. Found somewhere else that is more user friendly and a product that didn’t make my hair feel like it was going to snap. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to mixThis was easy to use. Clear instructions. I liked the color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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GrayGray coverage wasn’t the best 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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No me sirvióNo me gustó no tapó mis canas muy desepcionada y para completar no me deja borrar la suscripción 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Realmente apreciamos sus comentarios y la oportunidad que tenemos de hacerlo bien! |
DOES NOT COVER GRAYSI would NOT RECOMMEND if you have any gray hair at all, I specifically told them I have hard to cover grays when ordering. I colored for the first time yesterday and I’ve gotten better results from a drug store box coloring kit. Sent an email and all they said was sorry we will adjust for next order. Well that doesn’t help me now and the reason for the color was my 50th bday. Guess I won’t be coving my grays for my birthday. What a HUGE DISAPPOINTMENT 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Stacy, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thumbs up!This was just right. Thank you! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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hair colori love my haircolor kits. i will never go back to store bought color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Grey line coverage not the bestThe custom color adjustment intends to cover better the grey line, but it still shows grey using this adjusted mix. That part of it, I am not pleased. However, I am pleased with the hair color dye overall result which didn’t make my hair look too dark. My hair did not feel dry using this mix. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |