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Color Set
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67'758 Verifizierte Kundenbewertungen |
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Love the easy processAll the items are put together so it’s easy to follow instructions and apply. Just wish it was more recycling friendly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CoverageI just colored my hair yesterday.I followed the instructions and there are areas that are a different color.My hair color was med brown.I ordered a mahogany brown.My husband said he can't even tell that I colored it. There are places where my gray was not colored even though I saturated it with the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brown color reformulatedAfter 2 weeks, the gray was prominently peeking through at the temples.That has never, ever happened before the reformulation of the requested color.Only the colorist can determine why it happened. I am clueless. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline- Thank you for your feedback! Regrowth is normal at the two week mark, as hair grows at a rate of about 1/2 inch per month. Please keep an eye on your email for further information from us regarding your color and gray coverage adjustments, tips and tricks. We look forward to crafting your next custom color! |
StainingI like the color but not the way it stained my scalp. I even took it to my hair stylist to let her apply it. I think I would have had a big mess had I tried it by myself. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda- Thank you for your feedback! We are sorry to hear that you were disappointed that the color stained your scalp. This is common with most color (it is less common with lighter blonde shades that have sheerer pigments), as the nature of color is the stain the hair, but our skin can also absorb these pigments. We are happy to assist you if you need any help. Please feel free to reach out to [email protected]! Thanks again for reaching out. |
Not goodI've already written a poor review. I don't understand why I'm being prompted to write another one. But sure, I'll tell you again that your product stinks! It immediately began to fade in a week, by the third wash! This product is no better than the stuff you buy in the drug store or grocery store. And it is way over priced for the lack of quality product I have received. If I were you, I would not waste my time or money on this product. It is terrible if you are looking for something that will adequately cover your grays and not fade. The color was beautiful, the quality...not so much. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerry - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorThe color is good the coverage not so good. It does not cover like what I've been using for years. I like that it only takes 30 min but my roots still show and the color doesn't last very long. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Root hair colorStill not quite what I wanted in the color. I'm going to wait on getting my next shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMatilda- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
LllLa verdd no me sirvieron son como Cualquier tinte en la tienda 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLucero - Lamentamos saber que no quedó satisfecho con los resultados de su aplicación de color. Nuestra Garantía de Felicidad de Color de eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus metas de color de cabello. Uno de nuestros expertos en color le ha enviado un correo electrónico para resolverlo. ¡Apreciamos su ayuda! |
The color was much darkerI wanted a medium blond and I got brown :(. Very disappointed. I was not ar all happy not did I get refund. So much for 100% guarantee or it's on them. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I wantedIt's not the color I was thought I was getting. I already had great brown medium/dark brown hair with red undertones. I thought I was getting a red copper but what I got was the same color of my natural color so I'm very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDana - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |