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Color Set
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67'625 Verifizierte Kundenbewertungen |
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Did not cover the white hair!The color set did not cover my white hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrina - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI'm sorry, but my hair now has a reddish tent to it. And normally, my hair is almost black. I am very dissatisfied. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DéçuJe voulais gommer mes cheveux gris mais ils sont toujours voyants.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Emmanuelle ! Nous sommes désolés d’apprendre que vos cheveux blancs ne sont pas bien couverts. Veuillez vérifier vos e-mails, nous vous avons répondu pour pouvoir vous aider davantage. |
My hair looks great!!I adore my custom made color!! This is my 3rd time with my colorist and I love my color!! No more gray by my face and it literally matches my natural color. Thanks Danielle 🥰 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful Color FinallyFinally found the perfect shade of dark brown I was looking for! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Damaged my hairWhen my first box arrived it was missing items and, most importantly, instructions. I followed a friend’s esalon instructions, which didn’t mention that you shouldn’t overlap with previously colored hair. I had a chunk of hair professionally bleached over a year ago, Feb 2024, and my hair was still very healthy, no breaking. However, since using the box and applying to the bleached section of hair, it’s become dry and brittle. I didn’t know there were instructions online as they are near impossible to find. So maybe it’s not entirely on esalon, but the lack of instructions and missing half of my box did not help. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Taylor, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Kit super mais ne tient pasLe kit est super, très bien expliqué et bon packaging. Toutefois c'est ma 2eme commande et malgré le soin que je mets à l'appliquer (une fois seule et une fois aidée) ça ne tient pas... cela fait moins d'une semaine mes racines ne vont pas du tout et mes cheveux blancs sont visibles. Ce n'est pourtant pas la première fois que je fais des colorations, j'ai l'habitude. Très déçue pour le prix car celle que je prends à moins de 5€ en magasin tiennent mieux 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonjour Sabrina! Nous sommes désolés que la couleur n'ait pas duré comme vous l'attendiez. Veuillez vérifier vos e-mails, nous venons de vous écrire pour pouvoir vous aider. |
Never going backI love it so much. Every change I wanted to make was perfectly executed. Bye bye to expensive hair salon visits. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing!!This custom shade was exactly what I was wanting. I achieved the most perfect shade of copper! So happy with my results! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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CoffretCoffret complet adapté à mes besoins . Au top 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |