|
Color Set
|
67'758 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Ash BrownI wanted to love this experience. The coloring process was simple with this. I went for an ash brown, as it’s a little lighter than my former color; however, the color ended up making my hair a lot darker, than my former color. Buying a box dye to fix, in a few weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenStacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
muy rojizoEl resultado final, no me gusto. Ahora tengo la raiz color rojiza y el resto del cabello negro:(, que pueden hacer para ayudarme!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMirsandra - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su resultados ¡Díganos si hay algo más que podamos hacer para ayudarle! |
Very DisappointingLeft my hair extremely dry and dull and feeling like it still had some type of thick film on it - definitely did not feel clean and definitely had no shine. My hair is naturally very shiny so this was not good! I immediately shampooed and conditioned with my own products and got a cleaner feel and some shine back, but not like with my regular store color. Sticking with my usual store brand which truly works so much better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDeborah - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not at all what I asked for!I specifically requested a color to keep my hair ashy and light. I wanted light to medium blond and as ashy as you could make it because my hair turns gold/brassy so easily. My custom color I received turned my hair a Chestnut color! I am so unhappy and will never use this service again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKimberly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Permanent cokourWas pleased with initial colour which completely covered grey hairs but after 3 washes greys were back! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too light.Looks terrible. Worst decision ever. Will not be doing this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCindy- We truly appreciate your feedback. We are sorry to hear that your desired result was not achieved! Fortunately, adjusting darker is an easy fix! Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Too DarkI asked the colorist to add a bit of red or copper to my hair color but the color I received looked the same as before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenGwendolyn- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. We can confirm that a colorist added a small amount of copper per your request (a very small amount was added per your comments and to help you avoid hot roots). One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
TerriblePlease do not send any more of the product! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTamara- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful colorI love the way the color covers my gray. I've had so many compliments on the color eSalon created for me! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best color everAbsolutely love this product. Color is perfect every time. Hair color is natural and sustainable. So easy to update and/or skip order if needed. Great service 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |