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Color adjustment is betterVery nice to work with this company. My updated color was better. Still not sure if it may need another adjustment. The product has an odor which is not intense, but stronger than I would like. Gray coverage is not great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color Did not StickI asked for a color adjustment, which was done. However, the color completely washed out after letting it sit for 45mins and I am now left with a head full of gray hairs immediately after a color. This is super frustrating! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAvery - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Just started using it.The ammonia was to much and my skin is very sensitive. Started to get burning sensation on my scalp. Had to wash it out immediately. I ended up giving my second batch of coloring to a friend. I won't be ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Doris, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Found the perfect color !I love eSalon. My first order, choosing from the color samples, wasn't at all what I was aiming for. I sent customer service an email with my concerns and they were wonderful. They set up a phone call with the colorist and I was able to explain what I was looking for. The second coloring was much better but still needed a few tweaks. Again they listened and adjusted and on the third try it was perfect ! Exactly what I was looking for. And the grey, or rather white, in my hair is covered and stays covered ! It's truly wonderful. It does not wash out like I have had in the past, even with salon dyed hair. Towards the time I need to re-dye my hair, it gets lighter but the white hairs do not come through. So when the color fades a bit it just looks more like highlights instead of grey/white. I am a 100% happy customer 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Carrot topI am NOT dark blonde. I’m Ron Weasley. I’m going to go back color my own hair. At least when I did it myself I was actually blonde. 🙄 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShala - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Love thisColour is lovely, everything you need in the kit and makes my hair shiny and soft 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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This color is amazing!I love this product, the color match is perfect and the process is easy! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AmazingI asked for my colour to be lightened a tiny bit and honestly I didn’t even know if what I’d asked for made sense but it is literally perfect. Thanks so much 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Exactly what I wanted!My hair (naturally brown with a few grays) always ends up brassy/red. I was skeptical that I’d ever find an at-home color that truly works. But, I decided to give this a try, and I’m sooo pleasantly surprised! This color is truly ash brown, and covered all of my grays. I’m so happy I tried this! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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A big thanks for this excellent productLovely colour! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |