|
Color Set
|
67'758 Avis clients vérifiés |
|
Trier selon : |
|
Easy to useLove the color. The first one I received didn't cover the gray all the way. I told them that it didn't and they adjusted the color and now it is great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Change in colorI am not very good at applying just to the roots, so the ends came out darker- completely user error. I think the color overall was a good pick. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Well done!I wish it was a hint blonder though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
RefundI'm wondering when I'm going to get my money back for the product I canceled. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Please cancel any other ordersI wish to cancel any other orders I feel product did not cover gays very well even after leaving it on an extra 15 minutes. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDelia- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnsatisfiedDidn't like the color or coverage. I've gotten much better results from way less expensive store bought packs than this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLinda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color ok... makes my hair very dryThe first time I used the product the feel of my hair was very odd and concerning. But I got through and decided I liked the color. Tried 2 more times to do the roots and my hair feels dry and less healthy than before. I've colored my hair for years... so I'm not new to this. I have A Lot of hair. The tiny shampoo and conditioner does absolutely nothing and maybe covers a third of my hair. As I said. The color is fine. Not spectacular enough to ruin what has always been very healthy hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCarolyn- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your color and service. Please let us know if there is anything else we can do to help! |
Hair colorI was so anxious to use this hair color on my hair, now I'm disappointed it did not cover all of my gray in the front of my hair as well as the middle of my head 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEarline- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The worst haircolor ever!I used my color box last week. As soon as I opened the color, it smelled of unbearable ammonia. I still wanted to go ahead and try it. Heres what happened 1. I left the color on my hair for 30 mins and went for a wash 2. My hair felt extremely greasy and the grease wouldnt wash off 3. IT was so bad, that my hair remained in the shape that I make out if it!!! 4. It took me 3 showers washing my hair to make my hair look human enough! 5. The color ran over my face and when I was out of the shower, I was brown!!!!!!!! 6. I had to use the Stain remover provided to get my skin to the normal color 7. Within 2 days, my roots were back to grey! Ive never had such a horrible experience even with cheap off-counter stuff. Never ever using again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJalpa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
WhyWhy do you send these reviews when color hasnt even shipped? Could be a deal breaker 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMary- We will be reaching out shortly via email to help clarify and discuss your color and account further. We look forward to working with you! |