67'758 Avis clients vérifiés |
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great color and hair softnessI give e-salon an A plus. Love my color and softness 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice productEasy to use. Just need to adjust the color for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I am LOVING my new mohagony shade!!Love the personalized service! LOVE the quality of this hair dye! It's better than any professional hair dye from any beauty supply store! I love the shade. The color is perfect. My damaged hair now feels soft and silky and thick for some reason. My only regret, like other reviewers, is that I didn't give this a shot sooner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!Red hair is the hardest to get right! But you did it! I finally have my natural looking red color back! Not too bright and not too dark! The first attempt wasn't far off, but this one is a winner! Yay! I'm sticking with you, eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice for companyI ordered this to set out for company to use when visiting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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To darkLoved the way it colored my greys,just a shade or 3 too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Doesn't lastAfter only 1 wash my roots were grey again!!! I wash my hair every 7-10 days, I have always done so. The colour just doesn't last. For the price it isn't worth it and it takes twice as long to colour my hair with your product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPaula- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your color and account. Please let us know if there is anything else we can do to help! |
Incorrect instructions. In tears after coloringI followed instructions precisely. I partitioned hair and brushed on color at roots and let sit for 20 minutes before applying the the remainder of my hair. NOW THE TOP OF MY HEAD WHERE THE DYE SAT FOR 20 EXTRA MINUTES IS WAY REDDER THAN THE OTHER PART OF MY HAIR! and why is ash blonde with hints of copper RED! I'm in tears and so angry and disappointed! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLese- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Great customer service, not so great resultI was very impressed with the steps my stylist took to make this a personal experience and make sure we were on the same page as far as what I was going for. That being said, I was going for medium blonde from a dirty brown color and now my hair is an auburn color. 🤔 Soooo im not super impressed overall. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorThe color was to light. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarbara- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |