67'758 Avis clients vérifiés |
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GreatGreat color... Ready to use and left hair shiny soft and manageable. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Dark blonde copperI love the color it doesn’t dry my hair the color itself us awesome, getting the whole kit is helpful, you don’t wanna have to run out for something you forgot, plus the shampoo and conditioner make my feel nice not dry. Fully recomend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best colorIt was so easy to use and the instructions were very specific. The color was perfect and long lasting. I definitely recommend this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No more hair color salon for meI have been going to the hair salon for all of my adult life but I hit an age where the grays popped out sooner each week. Every three months turned into every six weeks and the cost was astromical. Found eSalon online. I will admit, it took me a couple of tries to get it right. They adjusted the hair color according to my comments. I don't need appointments anymore. I'm satisfied with the color and feel good the change. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome color!At first I thought it may have been a little darker than I wanted but it isn't. It is a gorgeous color and suites my complexion much better than my salon color. My husband commented how much he liked the color right away. That should tell you everything you need to know!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great at home color; Frustrating customer serviceI actually am impressed with this brand and company. You get a wonderful box with customized color and developer made especially for you. You also get stain guard and removal, shampoo and conditioner. They give you 2 pairs of gloves as well. The color came out nice and I bought the tings rinse as well. I do wish and think it be great to offer free shipping to those who join the plan. My biggest and only real complaint is that customer service seems terrible. I called and asked to adjust my color and add a second bottle but checked my profile and see that what was discussed was not reflected properly to my account. Now I have to call agin, FRUSTRATING. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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presioal inscribirme decia que con la subscripcion costaba 10 pero en en misegundo pedido costo 20 me gustaria me ayudaran y chequearan la cuenta gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Need lighterI would like a lighter color. It’s still too dark. I’m going to use the lightner you sent me. I haven’t used it yet because I just colored my hair last week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Re: Hair colorI didn’t get the right hair color. My hair is back to super black, so disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVeronica- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just okI have to say that it definitely covered my greys but it was way too dark so I had to color my head inside of just the roots. And I’m glad I did because it is now an almost brown black. I had highlights too but had to cover them. And when washing my hair it was so “dry” I know that’s odd to say but it felt like a helmet. Definitely dried my hair out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |