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Color Set
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67'758 Verifizierte Kundenbewertungen |
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Was great... until I washed my hairColour looked great upon once dried and styled, lots of compliments and then I washed it a few days after and bye bye beautiful colour hello washed out copper. Won’t be buying again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Too RED!Too much red, had to tone it down! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Dye didn’t color my gray hair well/didn’t order another oneWhen I used the dye it didn’t cover all my gray hair. The color is supposed to be dark brown with purple but I couldn’t see the purple at all. To add insult to injury, they send me another one that I didn’t order. I called to clarify. They told me to return it and they will refund me. Unfortunately, I still haven’t received my refund. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonette - We’re so sorry to hear that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for your most recent order, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Poor gray coverageWill not address my gray. This was my 2nd application. Doesn't penetrate the gray. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristi - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that your colorist has reviewed your comments and made the necessary adjustments to better suit your needs. We have also credited your account with one complimentary hair color credit per our Satisfaction Guarantee. We look forward to your feedback. |
Wrong color.My color turned out way darker then I thought. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeannette - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution. |
New to thisIve never tried this before and was nervous about using it but its amazing. The colour was matched perfectly to what i wanted. The instructions were fab and i love it. Will be carrying on with this from now on. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colorEsalon got my color perfect. Love the shampoo and conditioner, hair feels awesome! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great Product!!!I love the color! My scalp didn't burn and itch like store brands. I plan to keep using eSalon for as long as I can!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love The ColorThe color was perfect! I was nervous about trying it but it turned out better than what I was expecting!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I'm SHOOK!This is by far THEE best hair color I have ever used! The most perfect light blonde AND it covered my gray so nicely! It's not a flat color at all. There's dimension and shine! I usually either have gone to a salon for a two color weave or I've bought drugstore stuff...but never has my results been this stunning. THANK YOU! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |