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Color Set
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67'625 Verifizierte Kundenbewertungen |
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Je n'ai pas recu la meme couleurJe n'ai pas recu la meme couleur elle est plus foncee.plus terne. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine D. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration soit plus foncée et terne cette fois. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Cobertura de canasEl último pedido que hice pensé que finalmente cubriría mis canas; después de meses cambiando y cambiando los tonos con la colorista y solo una vez cubrió mis canas. Esta vez quedaron igual a como las tenía y la verdad ya me cansé de pagar por un producto que no sirve para lo que yo necesito. Decepcionada totalmente de la calidad que en un principio era. Por supuesto no seguiré comprando porque ha sido una pérdida de dinero y tiempo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWaleska - Lamentamos que no haya quedado satisfecho con el tono grisáceo de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de Satisfacción con el Color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Agradecemos mucho sus comentarios y la oportunidad de solucionarlo! |
Great colour!I love my new colour, I did have to ask the stylish to adjust it as was a little dark but they were so helpful. I sent a photo, they adjusted the colour and it’s perfect. Thank you! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Happy customerI like the color they been custom for my hair and blends so well with my hair. Customer m services are great they answer all my questions. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Picture perfectI sent my colorist a picture of my hair and a picture of some fake hair I wanted to wear next week on my trip to New York. I can’t believe she got it exactly not close, not almost it is exactly what I asked for, picture perfect. Thank you thank you thank you 😊 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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An adjustment by my colorist made all the difference!I’m so happy that I called to speak to my colorist I explained that my color was fading and not covering my gray around my face. She made a change to my developer and sent a replacement set. Needless to say, I am thrilled with my color again! I can’t thank all of you for your dedication and concern for my needs. Sincerely, Kathy Metz 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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eSalon is awesome.eSalon's professional colorist knew exactly what I needed when I needed to tweak my hair color. I've been a very happy customer for several years. I highly recommend them! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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First time trying eSalon’s custom hair colorI asked for a coppery red color. This first try of eSalon custom color did not give me the color I wanted. I used to be called “Carrot Top” because of my natural hair coloring. This is what I’d like to see with my next “custom color.”Come on team let’s get it right the next time! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarlene - We're truly sorry to hear that the outcome of your color application didn’t meet your expectations. At eSalon, we firmly believe in our Color Happiness Guarantee, and we’re here to help you achieve the hair color you desire. Please watch for an email from us regarding the next steps! Your feedback is very much appreciated. |
Great coverageEasy to use, a little goes a long way. Great coverage! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Great coverage. Poor hair conditionI’ve used box dye for years and thought I’d try esalon. Since using it my hair is in poor condition. Now my hair is knotty, tangles easily and my curl clumps are no longer fat and juicy. I’ve tried deep conditioning and a protein treatment with minimal results. This dye is the only new product in my routine. The coverage is amazing and, although darker than I expected, the colour is great. Such a shame 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHazel S. - Thank you for reaching out to us! We are so sorry to hear your hair is damaged after colouring. Our customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |