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Color Set
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67'625 Verifizierte Kundenbewertungen |
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No changeI wanted to try this as it seems better quality than the regular box dye from the supermarket market - and while the package was layed out beautifully, there was absolutely no change to the colour of my hair. I asked for dark brown ash and specified that I wanted the red tinge gone (hence the ash) but it’s still there - potentially even more prominent. I strictly followed all instructions. Pretty disappointed so will probably just have to go back to the trusty Cole’s box dye 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJess - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and make this right. Please keep your eyes out for an email from us shortly. |
Superbe !J'étais sceptique mais je suis enchantée du résultat. La couleur est parfaite et mes cheveux brillants, au-delà de mes espérances. Merci également pour vos précieux conseils. Je recommande vivement et je vais repasser commande dès que ce sera nécessaire. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Great kit and so easy to useGreat kit and easy to use 5 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Not goodThis was the worst color ever…way too dark! I need it replaced ASAP for free….you really got this one wrong! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet - We truly appreciate your feedback and we are so sorry to hear your color was too dark! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Une horreur !Bonjour, L’avant-dernière fois j’avais demandé un peu plus foncé, puis comme c’était un peu trop foncé, j’ai ensuite demandé une teinte entre les deux. À ma grande stupéfaction, la dernière teinte reçue était ROUGE 😳 J’ai été obligée d’acheter des produits pour retirer le pigment rouge tant que possible puis ai acheté un châtain au supermarché ! Je suis extrêmement insatisfaite et ne comprends pas, certainement une méchante erreur car jusqu’à maintenant c’était plutôt satisfaisant. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarole - Merci pour votre commentaire! Nous sommes désolés d’apprendre que votre formulation de couleur est ressortie plus rouge que prévu. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par e-mail afin de vous aider et de remédier à cette situation. Veuillez vérifier vos e-mails pour les prochaines étapes. À très vite ! |
I love new darker blonde shade from Nov 14th; Please continue with that color!I asked for a slightly darker blonde color and it was beautiful, exactly what I wanted. I want to keep this color and appreciate my colorist taking action and creating a color just for me. I have so many compliments. 9 von 9 Personen fanden diese Rezension hilfreich. Du auch? |
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saved thousands & love it!I have been using eSalon for over a decade (and am in my senior years)! I continually get compliments about my hair color and even my hair stylist can't believe how well it covers my gray and the highlights throughout. Thanks to eSalon I am able to dye my own roots and have saved literally thousands of dollars coloring my hair myself! 5 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Really good opinion to home colouringSince eSalon started doing a hair colour without ammonia, I love the product and my hair colour is always looking amazing. Also, customer service is always quick and prompt. Any enquiries are delt with in a 24h. Thanks guys x 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Hyper ravieCouleur magnifique mieux qu'en salon et à un prix imbattable j'ai pris sans ammoniaque pour couvrir mes cheveux blancs la couleur dure longtemps je suis hyper satisfaite 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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My hair is darker now.I asked for cherry cola colour but the result turned out to be almost black even thought I followed the instructions. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |