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Color Set
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67'758 Avis clients vérifiés |
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Wonderful FormulaThe new change to the formula is wonderful. The new creamy texture goes on much easier. My hair's texture is better and has an even color with more shine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color doesn't cover gray rootsThe dye is watery and doesn't stain your skin so how can it color your gray roots! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Beware, horrible productI will not ever use this product again, nor can I recommend it. My hair has been damaged and was orange and falling out. This is not the first time I have colored my hair, I have been doing color on my hair for 30 plus years and this by far is the worst product. I had to have color correction done and now I’m working with my stylist to get my hair healthy again. The reason I used this product to begin with was I could not get in to see my stylist, well I will never make that mistake again. I will wait. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Straw-like!Having chosen a shade - dark blonde - to slightly darken my hair colour and add shine, I am deeply disappointed in E-Salon. Whilst the experience of “personalised” hair colour is tempting, I found that the dye made my hair very dry and actually made it look dull instead of lustrous. I am now desperately adding shine and conditioning treatments to undo the effects of the poor-quality dye. 4 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachael - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Go back to the first custom Color Set!The first one colored better. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeborah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
RegularNo me gusto porque quiero aclarármelo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEsperanza:- Gracias por escribirnos. Sentimos que no te haya gustado el color. Estamos encantados de poder ayudarte, para ello te acabamos de enviar un email . |
Didn’t cover the grayThis time, I was so careful to get my roots and gray areas first before the rest of my hair. I’m only a couple of weeks out and I’m already seeing the gray, which didn’t happen the first time. I’m disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeisa - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
So easy!The hair color it’s self was right on the money! I waited a while to use it because I wanted someone to do it for me first. But that never happened so I did it myself. I couldn’t believe how easy it was. I thought they’d be things dripping and staining. none of that happened. Easy cleanup and beautiful healthy hair! I highly recommend this product. 321 sur 333 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my colourThis colour is exactly the same as my natural colour even the highlights match! I love my colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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colorI described in my best way possible the color I wanted and the colorist deadheaded exactly what I was looking for! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |