67'709 Verifizierte Kundenbewertungen |
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Gladly surprisedI asked for a formula that did not have ammonia in it. Because that gives me migraines this formula was great and did not trigger a migraine. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fabulous ColorI was very scared to color my hair by myself, but to have my hair colored and highlighted was going to cost $120 with touch-ups every 6-8 weeks for $80. I cannot afford that so I decided to try esalon. I took the quiz that helped determine what color I would need. I followed the instructions and the color is beautiful! The customer service was great. I will be ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DisappointedThe colourist has made the roots colour and ends colour two different colours my roots are more natural ginger brown and my ends have patchy vibrant red throughout it. I have noted this on my previous order that both the roots and ends colour would need to be the same and coloured my hair today to see my long hair patchy throughout. Very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChanelle -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Purple?My colour set was supposed to be dark brown (red copper). Not at all delighted to have followed instructions, and end up with magenta roots wherever I had grey, and then no evident colour on the rest of my hair. The top of my hair has ridiculous purple streaks that abruptly stop, and then my regular colour starts. Thankful I ordered a demi permanent bc it's really bad. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Definitely not in the blonde familyI ordered a dark blonde and this turned out into a very dark brown color. I couldn't be not disappointed and not I'm stuck with a super dark color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We truly appreciate your feedback! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My colorI have had so many compliments on my hair color! E-salon provides everything I need to get a professional look. I highly recommend! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Too lightWas hoping for a darker color. Somewhat depressing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Tammy, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover all grayDidn’t do a great job covering the gray hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great hair color the toner ruined my hairI have never had a disappointment with my hair color. The toner I got with my last order changed my hair color to a awful red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect and consistent!Perfect and consistent! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |