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Color Set
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67'758 Avis clients vérifiés |
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Color not enough for my hairNeed more color cause i have very long hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Really likeI really like the colors they offer & how my hair feels after coloring, however, I wish it lasted longer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It doesn’t lastThe first time I used this color it seemed to last a lot longer than it does now. I’m getting disappointed in that the color starts to fade just after the first week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did the opposite of what I wantedI request was for a light blonde that would cover greys and eliminate the red tones from my hair. This gave my hair an overall darker tone, and I’m now actually a red head...the greys are not covered at all, in fact, because my hair is now darker they stand out even more. Cancelling my account. Really disappointed. Would give zero stars if possible. Sticking to my £5 Superdrug lightest ash blonde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BalayageI did my color that I love today followed by the balayage for the first time. I like the effect it’s subtle but gives light to the hair. But the elastics that are included in the kit are not practical at all especially if you have very long hair. It’s difficult to take them out when you are done with a section and have to put your hair down and when your hands are not quit clean and full product to lighten your hair. Please go back to including hair clips. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaie - We're truly sorry that our Color Kit did not provide the easiest tools for coloring your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisgustedI am completely mortified by the color!! You sent a new color to correct your first faux pas, and made it worse. I specifically asked for NO red, NOR red, NO RED!!! And, my hair is orange!!! Wtf is wrong with you people! I am putting a review on every social media!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
did not workI had a consultation and explained what I was looking to do, but the color sent to me did not fix my problems. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Farbe leider nicht ausreichendMir wurde die Farbe zugesandt, da ich es versäumt hatte, abzubestellen. Diesmal sollte es für den Ansatz sein. Deswegen erhielt ich für 26,-€!!! nur eine Flasche mit der Farbmischung. Für den Ansatz war es zu viel und für die Länge zu wenig Farbe. (Meine Farbe war inzwischen völlig rausgewaschen). Somit habe ich jetzt ein schlechtes Färbeergebnis. Schade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnalena P. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Simple, easy to use, makes hair feel like it was never dyed!So I've used box dye many times in my life. My favorite feature of this color set, and why I keep coming back, is that, unlike those other products, my hair doesn't look or smell like it's been dyed! I feel like I'm fooling people b/c they compliment me on my color, and I'm not sure they know it's fake. The instructions are simple and easy to use. Also, I've adjusted the color twice, and the stylist had no problem getting it just as I wanted! So it's a great feature to have salon-level help. It's also nice that you can buy other products you need and get them in the same shipment. Even though the kit comes with all your basic needs, I recommend buying a cape, hair clips (that you don't mind getting dyed), and a timer. It's also good to have either a bowl and brush set or a bottle with a comb at the end with holes in the teeth that release the dye (what I use). You may also want a shampoo and conditioner that's suited to dyed hair. The only down side is that my hair does feel rough after I shampoo it, but then it feels right as rain as soon as I condition, so it's OK! Overall, I will keep coming back b/c this is a great bargain when compared to what you pay at the salon. It's more than you'd pay for a box, but it's also a lot better quality, and you have experts to help whenever you need them! 92 sur 99 personnes ont trouvé cet avis utile. Et vous ? |
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Best color everI have been using esalon color for a few years now and I noticed that the quality of the product has improved lately. I have had a few adjustements done to the color in the past year but the last 2 sets that were sent to me were just perfection. The color is just right and the texture of the product is greatly improved. I am getting compliments on the color. Thanks a lot! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |