67'758 Verifizierte Kundenbewertungen |
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Love Love. You nailed it!The rep was so helpful. She tweeked what I was looking for and explained the new formula so well.I was anxious and afraid to try it. overall I really love it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not adequate gray coverageHad high hopes, and will give it one more try, but if I can’t get better gray coverage, I will not be able to continue using this product as a root touch up. The color was great, no complaints there. It could just be my inexperience with the application, but I did follow the instructions exactly as directed. I wonder if I should have let it process longer than the 30 minutes specified?? Update: my colorist adjusted my formulation and instructions to achieve better gray coverage. They stand behind their guarantee! Excellent customer service. 1141 von 1194 Personen fanden diese Rezension hilfreich. Du auch? |
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Love My ColorThe first time I ordered a light brown shade looking for a color similar to what I had at the time and liked. I included a few pics and placed my order. I got an email back suggesting a lighter shade as they thought my choice would have been too dark for me. I took their advice and it was very nice but noticed a bit of a reddish tint in the sun which I do not like. I requested that they tone this down so they adjusted it. Now I absolutely love my color. It’s a dark blonde shade that I think is pretty with my complexion. It’s a nice rich light brown and has blond highlights in the sun. Perfect for me. 😊 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very nice hair color!I appreciate that my colorist looked at my picture and compared it to the color I chose. She altered the color based on the picture, and it turned out very nice. The only reason I don't give it 5 stars is that I like a more intense red than I got with this color. I am hoping it is adjusted with my next set. Hair felt very nice afterward. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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They really listenColor is still not perfect but I think it's me. I may not be describing my wants perfectly but that's not their fault. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Gray hairLove the color and that its being shipped straight to you, just wish it did better on covering the gray hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AlmostA little to “bright”. Maybe tone down a bit. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colorThe color is a little bit different from what I expected but I still love it and the result 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loving itThe color came out a bit darker than I usually dye it, but I absolutely love it and my hair is super shiny! I requested no red tones and my colorist nailed it. I wish I had found this website a lot sooner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Did not change colorI asked for the hair color to be more blonde and it surely was not 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |