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Fun product. Did not cover all my grays.Excited to get home color with such great reviews. Unfortunately my grays are very stubborn. Only one shelf product works for me outside of of the salon. This product was great smelling and very easy to use. Just not a fit for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanessa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Y pongo 1 porque no hay media estrella.Muy malo, no es el color esperado ni por cerca. Y las raíces me quedaron más claras que el resto del cabello. Muy malo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartha:- Gracias por escribirnos. Sentimos que tu color personalizado no haya cumplido con tus expectativas. Nos encantará poder revisar tu caso para ofrecerte una solución. ¡Saludos! |
Wrong colorI followed the directions exactly and it turned out brown with absolutely no red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTiffany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color but doesn’t cover my graysI’ve been using for almost a year now and I wanted to love it. But when I am done coloring my hair, my small gray hairs in the front of my face haven’t been colored and then within a week or two any gray it did cover fades off and my grays are there. I am ending my subscription. FYI I used to be a hairstylist and I know how to properly color my hair so the error isn’t on my part. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not For MeThe color did not cover my gray as it should. After one week it started fading. Not happy with the quality of color. I will not be renewing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMabe'l - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Happy GirlI am always so happy with my hair color, the gray coverage is fantastic and the color is amazing. I also love the fact that eSalon sends you a reminder email to ask if there are any changes you would like to make to your next order. I have changed my hair color many times and I'm sure my colorist is frustrated but never the less I have always recieved quality service and beautiful color. Thank you Paul my colorist and eSalon for a wonderful product. 14 von 15 Personen fanden diese Rezension hilfreich. Du auch? |
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GREt team who helped a lot.I had not dyed my hair in years...them I found esalon and said what the heck I'll give them a try. SO SO SO glad I did. The color was easy to put on and easy to rinse out. They have me for life! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Très belle teinteProduits assez simple à utiliser, bien suivre les instructions et le tour et jouer. Couleur magnifique, c'est la teinte recherchée en vain avec les colorations acheter en grandes surfaces, personnes compétentes qui nous conseillent vraiment bien. Merci pour tout. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AWESOME Customer ServiceThey called and emailed a few times to make sure they understood my hair, my hair needs, and what color I liked the best. Instructions were easy, and my hair turned out PERFECT. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AmazingI have been colouring my hair with shop bought dye for years, because the twice that I have had it done in a salon my hair went green after washing both times. So I was nervous to try your hair colour, but I am so glad that I did, my hair has never looked better the colour is beautiful a little darker than I wanted but I have changed it for my next order. I love the whole package, you have thought of everything and the little extra things just make the experience of colouring my hair just perfect. Thank you x 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |