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Roots too darkMy roots are too dark!! Overall tho I love the color. My roots are solid gray whereas the rest of my hair is whatever color I dyed it. Let's try to correct the root problem and stay with same color. Thank you!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy F. - We are sorry to hear our color did not meet your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process! |
Formidable....Colis personnalisé qui est une véritable réussite: packaging, fiche conseils, qualité des produits, ergonomie du site pour choix coloration. Je l'ai déjà recommandé à plusieurs personnes de ma famille. Bravo pour vos conseils et votre accompagnement. Je repars pour 3 semaines....Heureuse malgré cette triste période. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AmazingI expected typical out of the box color. Not so. Gentle, Great color match. Very similar to expensive root touch up I pay for in a salon. Bonus: That conditioner. Fantastic. Leaves hair soft and shiny. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color! Great coverage!The color was great! I loved the feel of my hair after. The coverage of gray was fantastic. I would have given it 5 stars if I had received the brush that it said I would get with this order. I had to buy a paint brush and cut it down. It worked but not the greatest. I wish they would include the brush! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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My hair feels super soft & silkyOne thing I would like info on is the color isn’t as dark on my roots compared to rest of my hair. I left color on for 30 mins. Used leftover for all over color in shower. First time user so just wondering if I need to leave in longer next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colorI have been trying to find the perfect shade for years and esalon managed to give me the blonde I was looking for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not as asked forPlease look at the email trail communication. I specifically asked to avoid the orange tone and was worried about that. I have sent pictures, descriptions and engaged in discussion with the technician and still my hair is ORANGE. Thanks but no thanks! Via 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVia H. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not quite rightI like the color but I wanted some blonde. I asked for strawberry blonde 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa E. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wanted ash blonde and got strawberry blondeMy hair looks terrible and I can’t even get it fixed at a salon because they are closed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKesley L. - Thank you for reaching out to us. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Tarda mucho en llegarYo hice el pedido el día 23 marzo, el día 6 abril me lo enviaron y a día 8 abril todavía no me a llegado. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Vane: Gracias por escribirnos. Sentimos que tu pedido no haya sido entregado. Estaremos encantados de poder revisar su estado y darte todo tipo de detalles. Revisa tu correo, te acabamos de enviar un email. |