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Color Set
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67'625 Verifizierte Kundenbewertungen |
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No customer serviceI purchased this and was unhappy with it so contacted customer service. I have now contacted them twice and have received no response. Do not buy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGabriella S. - Thank you for your feedback! We're very sorry to hear that you didn't receive our emails. We have replied to every email, but if you did not see them in your regular inbox, they may have gone to your spam or junk folder. Please keep your eye out for a new email from us, we're happy to help in any way we can! |
Red-ish tintI chose this color in the believe that it would match my own dishwater ashy medium blonde. It was the coolest medium blonde in the chart. It has a distinct red tint though, which made my regrown roots seem even more grey than before. Needs a lot of adjustment to fit my natural haircolor and conceal my greys 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaj - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coffret très soigné. Au topJe viens de réaliser ma première couleur et je suis conquise . Les cheveux blancs ont disparus et la teinte est juste superbe 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great ResultGreat colour, very happy with the result. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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New colorA bit to much red this time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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paper cap on developer still not firmly attachedI have used these products for many years now. However, in the last year the paper seal on the developer has often lacked a tight seal causing the products to develop too fast once mixed. Recently, my formula was changed to develop slower and adjust darker to prevent it turning red and washing out after one or two washes. This has helped, but the last bottle of developer was not tightly sealed which once again affected the final color. When I contact the company I am told that the products are acting as expected, but having used this for years, I can see a change when the cap does not come tightly sealed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist has received your feedback. They will review your comments and adjust your formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Beautiful colourThis had to be the best hair dye I’ve used. It was very easy to follow the instructions. The end result was absolutely perfect unlike any other dye used before. This dye looked so natural. It is a lovely kit as you get absolutely everything in it that’s needed 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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My colourWell after seeing adverts several times decided to give it a go. Loved the personal way to choose your own colour.on arrival it was lovely box and things inside. My daughter did it for me it was lovely experience and the overall colour great. Covered my greys two weeks in still shiny and colour same. Excellent 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itMy custom color set covers everything I need it to and it last very long! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itI love I everything about my product. It seems to cover so much better and last longer. The color is beautiful and when I’m done my hair is soft and shiny. I’m somehow getting ahead on my date cycles. I have 4 boxes of color. I need you to stop sending boxes. Please start again in July. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |