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Color Set
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67'625 Verifizierte Kundenbewertungen |
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No modificationsI asked for a modification of my subscription color I had been getting. I wanted lighter overall color with more copper/red undertones. No substantial changes were made or atleast not the changes I had requested to be done. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSavannah- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t cover the grayIt’s a great product but it doesn’t cover the gray. The color so was matched with was lovely but it barely worked on my roots. The company sent me a replacement that was a darker color. I had the same problem! I followed the instructions to the tee. Unfortunately, it did not work. Nor did they stand by their 100% guarantee. Bottom line… do not purchase if you expect the product to cover your gray roots! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don't cover my greyI ordered dark brown. After following the time for both bottles, my grey is not covered. It is not white. But it is 80% white. So, the grey is not turning 100% brown. The result sadly is no different than store bought. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertendave - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Buy this.It’s exactly the colour I ordered and it came with all the best accessories to minimize any stains. If you are tired of how box dyes turn out and you can’t afford a salon then give this a try. I love it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Ajustement parfaitJ’ai demandé un ajustement de ma couleur, c’était parfait! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Très satisfaiteCouleur réussie. Cheveux blancs disparus ! Contente malgré le prix un peu cher Merci P.S. J'ai mis une photo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Lovely colourReally enjoyed using my colour. Loved my name on the bottles. The kit was so beautifully packaged. Very happy with my order 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DissapointingThe colour didn't take to my greys. I had sent pictures in of my hair before and asked advice and stylist advised 6 (as chosen) would work. Left it on for the full time as per instructions. I had explained i wanted a root smudge, but there were no instructions for this part just apolication to roots only, if i had done this, i would have had a band, as i have highlights midlengths to ends, so i expected there to be instructions for blending. I had to do this by google and thankfully managed to successfully blend with no banding into my highlights but have been left with my greys still showing through on my roots. I sent a note through explaining all this and requested a refund as i have now had to book into a salon to sort it, but i have had no reply. Really dissapointing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello! I'm so sorry to hear you were unhappy with your grey coverage and color expectations. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Thank you for your email. We were closed over the weekend. We'll get back to you very shortly! |
Pas à la hauteur du prixJe viens de faire ma couleur châtain mat cendré et je suis déçue le cendré ne ressort pas par contre les reflets chaud oui ! J avais choisi cette couleur avec une conseillère au téléphone et quelle déception Je vais me désabonner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNathalie D. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
Beautiful color but too hard to do aloneI loved the color but the application was too difficult to do by myself. I needed help. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |