67'758 Verifizierte Kundenbewertungen |
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Custom ColorStaff was friendly, & very nice. They were EXTREMELY busy due to Covid-19. My order took a very long time however because they were so busy it’s very understandable. But anyone needing something now during this pandemic keep that in mind. Directions were so easy, application easy, everything was great about the product itself. Hair care kit was very nice. Color however wasn’t what I asked or wanted, it was more of a brown Because it was so brassy then a dirty blonde. I was blending the bottoms up to my natural roots to cover previous blonde ends— but the bottom is now more of a brassy brown color. I may order again to cover it up it’s so bad! 😭 I truly think this company would be 10/10 when they can take the time on the order and get back to you and throughly help you get what you want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJaysa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love itTook a little longer to due my hair but love how it covered my gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great!I wanted to dye my hair darker and recieved exactly the shade i wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Toujours au topVous avez changé ma vie ✅👊🏻 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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super produitdécrit comme vous l'aviez dit 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Grey coverage was rubbishThe application was easy, same method as other home colouring kits but the coverage on grey hair was appalling. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaruna A. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Pas de couverture sur les cheveux blancsTrès déçue, cheveux blancs absolument pas couverts! Dommage !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNathalie - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
BrassyThe color did not damage my hair but it was so gold and brassy looking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not happy with colorwould like to cancel account 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked on resolvimg this issue. Please let us know if there is anything else we can do to help! |
CouleurTrès bon produit mais la couleur est encore trop foncée pour moi 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarole - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attente, et nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. En examinant votre profil, nous constatons que votre coloriste vous a assisté davantage, en modifiant votre couleur. Nous restons à votre disposition, si besoin. |