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Color Set
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67'625 Verifizierte Kundenbewertungen |
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Perfect colorThis is the perfect color to match my natural color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Dark blonde??If you mixed dark blonde for me, I’ll eat my hat! It is medium/dark brown. It’s not what I wanted. I told you I had been using different blonde shades. I will not be using esalon again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarleen- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
too darkdidn't love the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Yep super brassy and white hair redI’m at a loss. I was very specific and what I said my problems were. I was very hopeful. Once again, yes, the brown and the light and brown from the sun came out a beautiful, dark, medium hash brown any hairs that were white, even softened beforehand and developer applied beforehand to open the pores and left it. Sit on longer as instructed for the white hair. Yep red! 👎I’d like my money back, but I’m certainly not getting any more. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKeli - We’re so sorry to hear that you were disappointed by the results of your color application and it was too red. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t work and no response from eSalon despite 2 messagesI sent clear pics of my hair and the product I received didn’t work. I messaged them twice and had no response. Customer service is not good enough 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRianna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Changed hair colorI ordered 8n summer blonde to go from dark 🔵 blonde to a lighter blonde, I ended up with dark blonde with reddish tint, it darkened my hair color not lightened it!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!!I really like my personal color specialist! My hair has never been better! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Better than the salonI really liked the color and quality 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing!I got exactly what I asked for! Couldn’t be happier with my hair! You saved my confidence!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing! Better than the Salon!I colored at home during Covid and cringe at the pictures from that time. It wasn't good. So, of course, after Covid i went back to the salon. I loved the colorist and the result, alas, then she left the salon. I was assigned a new colorist who made my hair look like the old "frost and tip" color. It was ridiculous. I paid $250 before tip. I tried so many colorists and it was never to my liking. So I researched and researched and found that eSalon it absolutely at the forefront of home haircoloring. I figured I'd give it a go. Boy am I glad I did. I sent pictures and told them what I wanted the end result to be and my hair came out absolutely stunning. I am so pleased. I have not used the mask yet, but I will in about a week. I loved the packaging of the set, the easy directions and the lack of ammonia smell. It was easy to apply. I used the timer included and all of the gloves. Three sets of gloves are needed and they only give you two. Also, I didn't think about adding hot water to the left over dye to massage through your hair after the color is processed. It was quite a shock with the ice cold water over my head in the shower. Lesson learned. Also, be careful when rinsing in the shower because my tile floor became very slippery. Follow the directions, learn from my mistakes and enjoy finding that you don't need to spend $300 on color anymore! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |