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The color was goodBut it made a mess. And it wouldn’t come off the counter & the walls. So I have to paint walls. And it wouldn’t come off my marbles counter top in bathroom. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not useIt literally turned my hair orange. I sent 3 pictures of my hair and explained what I wanted - no red tones, cool ash tones, & to get rid of brassiness in my highlighted hair. This turned my hair literally bright orange, I have never had this happened to me before with box dye. I wish I had never used this product. Don’t make the same mistake as me! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSurinder- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color!!!So I was so excited to finally have hair color specific for me. Unfortunately that thought bombed!! My hair color is no where near the light blonde I ordered, plus there's alot of red, in my notes to my stylist I informed them I pull red tones therefore color has to contain Ash, normally I simply highlight ugh I'm so frustrated right now!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Directions were not right for meI just finished coloring my hair with my first e salon kit. The directions said for me to color my roots first and let it sit for 15 minutes and then color the ends and let them sit for 10. I did not even let the color sit on my roots for the full 15 minutes and they came out WAY darker than the rest of my hair. Also, I do not think 10 minutes is enough for the ends because I still have some brassiness. I do love the color that my roots came out to be, just wish it was like that all over. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ash blonde pulled reddish colorI guess I will learn to tolerate my grey hair. I tried using medium ash blonde, similar to what my stylist uses and it came out gold to reddish. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelicia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No resultI dyed my hair just the root of my hair took the color and the end of my hair didn’t take the color and also the gray hair didn’t take the color and I’m very upset :((((because I was very excited to try this brand. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRasha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was completely different than my orderI ordered medium blond and my hair after application is medium red/brown!! It’s not even close to what I selected. My husband didn’t even recognize me - he said I look like I’m wearing a wig. So disappointed. I had tried Nice & Easy before eSalon and it turned out fantastic. I had ordered eSalon to get better quality product and minimize damage to hair. I‘m going back to salon to get it fixed ASAP 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
A Perfect MatchI've colored my hair for about 10 years, but I had *never* done my own color before I ordered this kit. My goal was just to cover my grays and refresh my roots. With just a picture and a brief note to go on, my colorist (Paul) figured out exactly what I needed. I won't say that I applied the color flawlessly--I need more practice!--but my freshened-up roots looked great! It was the warm, coppery gold color I wanted. I then used a gloss to intensify the red a bit. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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tinte permanenteEl tinte que fue preparado para mi me quedo espectacular, estoy encantada porque era el color que queria, lo hice yo sola y no se me afectaron los rayos que tenia. Me encanta. Solo tengo una duda que se puede hacer con el tinque que queda me quedo mucho tinte. Se puede guardar o hay que desecharlo me gustaria que me dijera. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorationJe n'ai reçu que des compliments autour de moi. La couleur est parfaite pour ma carnation. Habituée au blond, le cuivré doré change dans le bon sens. Facilité d'utilisation. Fière de l'avoir fait moi-même 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |