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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Muy oscuroNo me quedo como esperaba. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Alejandra: Gracias por escribirnos. Sentimos que tu color haya resultado más oscuro de lo que esperabas. Revisaremos tu fórmula y felices te daremos una solución. Revisa tus emails, te acabamos de escribir. |
Unhappy with color and customer service!I was so excited to finally color my hair after going gray, post-chemo. The color was too light and my roots around my face still looked gray. I emailed immediately to ask how soon I could re-dye or touch up my hair. That was almost three weeks ago, and I still haven't gotten a response. I went into my account to cancel my next order and was offered free color for the next time. I was told I would be contacted by, "my colorist" to discuss the color. Again, I still have not been contacted. I had better luck with Loreal Preference color at half the price. I am so disappointed. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for meThe strong smell and burning of my scalp was just too much for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Missing an entire orderI am missing an entire order that was shipped May 29th. When I go to support for esalon, I am unable to submit my complaint. I am not using this company anymore. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear about this. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love itI chose a colour and when used it today it was brilliant and perfect so soft smells nice and really love the colour I will order again if I ever need the same colour or any other colours, thankyou very much I feel really happy and beautiful colour that feels like me again. Perfect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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GreatThe color was perfect something. I haven’t been able to do buying in the stores 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Glad I triedDue to Covid my salon was closed. I have never been happy with at home hair color so when I saw the ad I was skeptical but after weeks I decided to give it a try. I’m glad I did. It didn’t dry up my hair and the coloring looks natural. I’m now on a subscription!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this productThe color is rich and true. My hair is NOT dry and damaged. I love this hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Well doneI am very happy with the color. I had never colored at home before, so I was apprehensive, but everything worked out well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent colorVery easy to apply. Absolutely love how the color turned out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |