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Color Set
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67'740 Verifizierte Kundenbewertungen |
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GoodLove the colour would like to change it to more off a red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful colorThe colorist developed formula was exactly the shade I wanted. Although the roots still showed some grey. I think a time adjustment would correct the problem. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color coverageI love the color but it covers grey lighter than the rest of my hair. I wish it was consistent 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best everIve colored my hair over counter and at salons these beats them all, except one salon that highlighted my hair. They were super. But you are right up there 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the color.Grays were stubborn. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Product not receivedI cannot give a good rating because I have not received my order yet. On May 29th, Sprintstar sent me an email indicating that I refused my order. This is so false. I was home all day and no one had never been here. I called the delivery company and had left a message with the receptionist to have some one call me. She took my phone number and told me that some one will call me back. As of today, I have not received any calls. Please review this situation and let me know how to proceed. Thank you Sincerely, Lucille Lanteigne 25 von 36 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLucille- We’re truly sorry that your color has yet to arrive. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
ShipmentNot sure why my shipment has not arrived, ordered on the 6/2 today is the 11th. Never happened before. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatherine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorthink my color needs to be adjusted a bit 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color doesn’t stickThe quiz method is not very accurate. I mentioned my hair turns extremely red orange or brassy when I color it. And of coarse my hair turned orange. The whole process was very messy and drippy. I colored my hair using the bottle method. Unfortunately I live at high elevation so both of the bottle lids were cracked upon arrival causing a lot of the product to be wasted. Esalon was kind enough to send a new color. I recolored my hair following their instructions but the color did not stick. Overall I would never use esalon to color my hair and I do not recommend them. I know have to pay to have my hair color corrected at an actual salon 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGeena - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Mauvaise couleurAyant l'habitude de faire des couleurs de ton rouge, je suis très déçu de recevoir du marron. Cela ne correspond pas du tout à ma demande. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah V. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |