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Color Set
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67'740 Avis clients vérifiés |
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Trier selon : |
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Too darkColor was too dark and brassy. It did cover the gray though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Missing brushVery disappointed that the kit came and was missing the essential part, the brush applicator! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGabriela - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
A few quirksI had spoken to a colorist and I told her I wanted my hair to be a deeper red with a touch of brown. I got the opposite. I'm okay with the color but would have liked a deeper red color. Also I thought I was supposed to get a shampoo and conditioner with the set and I didn't get that either. I think those that pack the boxes should be more aware of what should be in the order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
SameI loved the presentation but I followed the instruction to the T and my color haven’t changed . I left it on there the recommended time and it’s Literally still the same color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChantelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happy with newest color setThis newest color set had a new shampoo and conditioner that had too strong of a fragrance and didn't seem to make my hair feel as soft as the previous shampoo and conditioner. This set also seemed to have less color and only had 1 set of gloves in it, when it normally has two. Also the last 2 times I have used the coloring, it is not covering the grey at the temples and widows peak even though I am putting color there first and leaving it on for 20 minutes before starting the rest of the coloring. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMimi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Loved it!I loved the personalized kit. All of my questioned were answered in the instructions. My color turned out perfectly. I emailed back and forth with a colorist and decided to go with the color I originally selected and it turned out great. I’m never this happy with color at a salon. Highly recommend! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product!I highly recommend eSalon for hair coloring products. I have tried numerous hair coloring products purchased at retail stores. The result was mostly unsatisfactory. (My hair was often left dry and brittle.) I read the reviews about eSalon and decided to give it a try, especially since my salon was closed as a result of the COVID-19 pandemic. It did not disappoint. The service is great. I was assigned Yvette, a personal colorist, to answer any questions. She was very helpful and responsive. I received detailed instructions for application. I am completely satisfied with the results. The shade is perfect, and my hair was left soft and manageable. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorGreat Product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved this productThe color was exactly what I was asking for. i was shocked because I hadn’t had luck in a salon or by box getting what I’d wanted. Even though I knew how to apply it, I loved the easy to follow instructions with everything you need packed so perfectly. Definitely recommend this product/service 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I'm hookedThe color is fantastic, and my hair is soft and shiny. I've been wanting to try this product for years as the money I spent at the salon every month has been more than I can afford. The pandemic gave me good reason to try it. i was nervous at first. I'm mostly gray and have blond color. When I first put it on the color turned really dark and that worried me, but it washed out and left a rich color on my roots. I adjusted my color to add more ash and the second time even better. I just tried my 3rd color. It went on a little purple/blue but then darkened to the normal color and looks fantastic. I may not have mixed it well enough. I will probably go to the salon occasionally to get lowlights to add some dimension but I think I'll be a customer for quite awhile. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |