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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Better coverageThe remix colour was a lot better, it covered my grey roots & blended in well with rest of hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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La couleur n'était toujours pas satisfaisanteAprès coloration je suis châtain !!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra M. - Merci pour vos commentaires. Après vérification de votre profil eSalon, nous constatons que l'un de nos experts coloristes vous a déjà contacté afin d'arranger ce problème. N'hésitez pas à revenir vers nous si besoin ! |
GREAT STUFF AND GRRREEEAAATTT CUSTOMER SERVICE (10 STARS OUT OF 5!)I originally posted a negative review only because I guess I wasn't using it right as this awesome team at e-salon gave me a call to find out why I was unhappy, I told them that they sent me a strong formula and I think it was wrong and it would make my hair fall out. Well this nice wonderful lady walked me through the process and it wasn't wrong and it wasn't going to make my hair fall out after all. So she sent me a new order since I wasted the first order by only leaving it on my head for 10 mins thinking my hair was going to fall off, and it was sent at no charge to me!! Everything that I had originally ordered was sent again, at no charge. I am so thrilled with this company and I encourage everyone to use them and work with them if you have any concerns or reservations as the folks on the other side KNOW what they are talking about. THANK YOU AGAIN E-SALON! I WILL BE BACK! :O) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great cover up for the gray!!You picked correct color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the color!I haven’t colored my hair in quite some time, I had decided to embrace my gray hair. After a couple of years, I decided that I wasn't ready to look this old. I was nervous about whether or not this would totally cover my gray-but it did! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Exact colorSame color that my colorist used to give me 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still tweaking the colorI haven't gotten my perfect color yet but we're getting closer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The colourI ordered dark brown with copper tone my hair went red as in pillar box red. Don't think I will be ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeigh- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Colour too darkColour is still to dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTala- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too dark no grey coverWashed off my grey in a couple of washes. No better than makes in boots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKayleigh C. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |