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Color Set
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67'726 Verifizierte Kundenbewertungen |
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Cheveux plus secLaisse mes cheveux plus sec ! Des soins sont obligatoires 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DissatisfiedI’ve used my custom colour twice now and both times I still had grey hair showing and the colour washed out quickly even though I wash my hair every 2nd-3rd day using special shampoo/conditioner for coloured hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do the strand test first!!!Like so many I decided to try and color my hair during covid salon closures. Escalon is excellent if you have a darker color than your natural or want to match your natural to cover grays. Unfortunately, I wanted to lighten my natural a lot because I have heavy blonde highlights— this is just not a realistic expectation with at home color. I cannot stress enough DO THE STRAND TEST FIRST... if you don’t like the shade, they are more than happy to send you out something different. The customer service is excellent. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great productI loved the product It just didn’t cover all my gray hair but the color was exactly the one I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still have graysWhile the color is beautiful, my grays aren't completely colored even if I leave the color in for over 30 minutes. Also difficult to get even color throughout even if I feel that I have distributed the color evenly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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good grey coverage for about 3 weekswould like 4 week coverage of grey sideburns 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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My esalon experienceThe product did not work good for me. Forget about ever talking to customer care about it too. You always get voicemail, and they only email you back, try to discuss your color through email, doesn’t work. I tried to to change tone not color, their response was to go darker, it was dark enough 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didn't work for meNot for me as it didn't cover my grey hairs :( Read amazing reviews and was excited to use it but got so disappointed after using - no grey and root coverage, left a weird red/brown tint 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTripti P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color didn't lastI colored my hair on 8/3/2020, today 8/17/20 my roots are visibly noticeable. I believe I did say I was 90% gray with short hair in the survey I stated I needed coverage for atleast 2 months. After I put the color on I was very pleased with the saturation. But it faded fast and I haven't washed my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I don’t like it at allGrays not covered, quality is low. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |