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Color Set
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67'726 Verifizierte Kundenbewertungen |
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LOSING MY HAIR!!After two consecutive months of use, I experienced a crazy, excessive, scary amount of hair loss! It is so awful and stress full. My dermatologist explained that the primary ingredient (ethanolamine) vs traditional ammonia can trigger this effect. WTH!?! Very sad customer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa- We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
My colorThe color was not dark enough to be dark brown. My hair now has a reddish tinge :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
dried my hair outReally dried my hair out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHolly S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your expectations. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Worst color I’ve had in over 20 years of coloring my own hairI’ve been coloring my own hair for at least 20 years and 10 of those were with bleach and toner. My greys are still showing and the previously colored red is the same color, not even a tint difference. The 15 minutes for roots and 10 for tips seemed like very short time exposure for the color. I’m tempted to run to a Walgreens to get a box to cover it up. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKyleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
received incorrect order invoiced for something elsecustomer service number no where to be found! Received incorrect order invoiced for something I did not receive. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colourI'm very happy with the colour achieved-thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Finally my grays are covered.I love the color. My grays that are usually here and there after having it colored are all brown. The color is staying instead of fading so quickly. Very happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very happy 😃I asked the colorist to remove the red from the previous color. I love, love, love the new color!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color is great.So Far I like products . I think I want to try a slight change to my color. I know mindy Y can do it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color!Very easy to apply and the perfect color! I love that everything you need and more is included in a lovely package. I felt like I was getting a beauty 💝! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |